490,941 questions with Microsoft 365 and Office-related tags

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My Office license is not working

Hi there, I bought "Microsoft Office Home &Business 2019 (Mac)" for my MacBook pro two years ago. It has been working as expected. However, starting from last Friday (8/28/2026), I found I didn't have create or write permission on all…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-31T05:49:56.53+00:00
Y. Frank Jou 0 Reputation points
commented 2026-09-02T05:53:02.0666667+00:00
DaveM121 925.1K Reputation points Independent Advisor
2 answers

my unable to use my microsoft apps

i am unable to login and use PPT, its asking Product key

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-09-02T05:17:03.87+00:00
Mini Priya 0 Reputation points
answered 2026-09-02T05:51:14.66+00:00
DaveM121 925.1K Reputation points Independent Advisor
2 answers

access to the web version of Visio

Hi I have Microsoft 365 Business Premium with copilot account, I should have the access to the web version of Visio. How to access it?

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-09-01T01:39:25.58+00:00
J. Liao 0 Reputation points
commented 2026-09-02T05:46:30.11+00:00
BabybooHN 2,700 Reputation points Independent Advisor
3 answers

Table of Contents Issue

Sections in Document do not match TC Codes. How do I fix this? For example, it says Section 3 when it should say Section 4. TOC appears to be generating correctly.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-01T00:07:37.82+00:00
Michael Owen 0 Reputation points
commented 2026-09-02T05:46:15.46+00:00
BabybooHN 2,700 Reputation points Independent Advisor
1 answer

Microsoft Business

I do not need Microsoft Business at all - only a personal account. How do I change this?

Microsoft 365 and Office | Other
asked 2026-09-02T04:35:04.6233333+00:00
Gillian Craig 0 Reputation points
commented 2026-09-02T05:44:32.38+00:00
GsN5034 - IA 75,780 Reputation points Independent Advisor
1 answer

Need help regaining access to my Azure test account (Locked out by MFA / Sole Admin)

Hi everyone, A while ago, I created an Azure free account for studying, which set up a work/school tenant (xxxxxx.onmicrosoft.com) associated with my personal account. When setting up the account, I configured a passkey on a phone that I no longer own.…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-02T03:49:42.42+00:00
Thomas Kim 0 Reputation points
edited the question 2026-09-02T05:43:31.65+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
2 answers

Không Thể Tạo Mới Tài Khoản

Tôi muốn tạo tài khoản mới nhưng không thể mặc dù đã thử rất nhiều lần, bằng cả laptop và điện thoại, thử nghiệm với wifi và mạng di động, thử đổi tên tài khoản... Tuy nhiên hệ thống chỉ báo lỗi mà không nói rõ lỗi gì, làm thế nào để khắc phục. Tôi…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-02T05:34:42.9466667+00:00
Phạm Trường Quân 0 Reputation points
answered 2026-09-02T05:39:11.4066667+00:00
Phạm Trường Quân 0 Reputation points
1 answer

mfa fails for some accounts on yubikey

I'm setting on mfa for my users using a single yubikey that only I have access to (can't trust end users). I KNOW the key was setup properly because I used the 6 digit code to setup desktop office/outlook and mobile devices last week. But today, the code…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T22:54:42.48+00:00
bmc 0 Reputation points
edited the question 2026-09-02T05:29:27.2166667+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Loop app question

I am the owner of two Microsoft Loop workspaces that have suddenly become inaccessible. All of my other Loop workspaces open normally. In the affected workspaces, I can still see the workspace name and the list of page titles, but the actual page content…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

454 questions
asked 2026-08-31T22:41:15.9666667+00:00
Nëbbië Johnson 20 Reputation points
edited the question 2026-09-02T05:28:59.9366667+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

Cancelling subscription but no log in

I’m slowing losing my mind!! I have an old account with Microsoft, can’t log in as tried incorrectly too many times, but I no longer have access to the old email linked to that Microsoft account. But to make matters worse this year I was billed £74 for…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-01T20:26:58.21+00:00
Sarah Dillon 0 Reputation points
commented 2026-09-02T05:27:09.2133333+00:00
Sarah Dillon 0 Reputation points
0 answers

activate word on mac, microsoft refuses to activate any office product

microsoft has refused to activate all office 365 products. i have paid for a years subscription. nothing works.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-02T05:24:14.66+00:00
raymond soldwisch 0 Reputation points
1 answer

MS Office 2016 cannot sign in.

Do you have any recommendations? I only discovered it recently.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-02T04:24:39.67+00:00
TC 0 Reputation points
answered 2026-09-02T05:08:56.5933333+00:00
Kien 895 Reputation points Independent Advisor
23 answers

OneNote Android app sign-in failure with Error Tag 9hehw and Code 0 (Entra ID authentication token rejection), Recent Pages not displaying

OneNote for Android – Sign-In Failure (Error Tag 9hehw / Code 0), Missing Recent Pages, and Random Page Merging Issue Summary I am experiencing three serious and potentially related issues with the Microsoft OneNote Android app across multiple Samsung…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-29T16:20:15.04+00:00
Andre Fortier 60 Reputation points
commented 2026-09-02T04:51:32.0833333+00:00
Quanta 0 Reputation points
2 answers

c:\users\[user-name]\appdata\local\microsoft\onedrive\codecs\8.1.2.\avutil-60.dll

how to fix c:\users[Moderator's note: PII removed]\appdata\local\microsoft\onedrive\codecs\8.1.2.\avutil-60.dll error status 0xc0e90002

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-01T22:16:04.2233333+00:00
John Tomberlin 0 Reputation points
edited an answer 2026-09-02T04:44:47.4533333+00:00
Hendrix-V 18,215 Reputation points Microsoft External Staff Moderator
0 answers

College Bundle Offer

I bought my ASUS ZenBook A14 14" Snapdragon Elite on 8/31/26. I don't know how to redeem the Microsoft College Bundle which includes, the XBOX Game Pass and free controller, I need additional help. I see that I can redeem until 9/30/26 but it…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-02T04:27:19.44+00:00
Adrian Avelar 0 Reputation points
1 answer

Microsoft 365 admin MFA lockout – existing support case but no case email received

Our company Microsoft 365 / Entra account is accessible with the correct username and password, and I can sign in to the regular Microsoft 365 portal. However, access to Microsoft 365 Admin Center, Security Info, and Engage Center requires MFA. The…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-01T08:45:29.65+00:00
hwangsung 0 Reputation points
commented 2026-09-02T04:12:32.9666667+00:00
hwangsung 0 Reputation points
3 answers

Tranferred from one microsoft to another

Hello, how can I move over all of my information, pictures, and files from one of my Microsoft accounts that I will close to another one that I already have?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-08-28T21:45:54.51+00:00
MelT-7395 0 Reputation points
commented 2026-09-02T04:05:53.59+00:00
Hendrix-V 18,215 Reputation points Microsoft External Staff Moderator
1 answer

Translate Document Feature

Does Word’s built-in Translate Document feature uses standard neural machine translation exclusively? If not, curious whether tenant administrators can disable or exclude any LLM-based translation models?

Microsoft 365 and Office | Translator | For business
asked 2026-09-02T02:58:08.2333333+00:00
Jasper Montesi 0 Reputation points
answered 2026-09-02T04:01:09.8733333+00:00
Jade Ng 15,135 Reputation points Microsoft External Staff Moderator
2 answers

Fix a Restart Prompt in Office for Privacy Settings

Anytime I try to open any programs in Office (word, excel, power point, etc.) I get a pop up that says I have to restart for privacy settings. I'm not forced to restart, I can close the pop up and carry on but it's getting quite irritating. How do I fix…

Microsoft 365 and Office | Other
asked 2026-08-28T18:53:05.2966667+00:00
BangBang1221 0 Reputation points
commented 2026-09-02T04:00:47.88+00:00
Hendrix-V 18,215 Reputation points Microsoft External Staff Moderator
1 answer

FORGOT MY MS OFFICE HOME AND STUDENT

I bought HP LAPTOP includes lifetime office home &student not working please help me product key 3J105PA#ACJ Serial no 15s-fr1004TU

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-02T03:04:06.8333333+00:00
ajeet kumar 0 Reputation points
answered 2026-09-02T03:54:31.8166667+00:00
GsN5034 - IA 75,780 Reputation points Independent Advisor