A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
470,581 questions with Microsoft 365 and Office-related tags
Adult account wrongly flagged as child — request backend child flag reset
Hello Microsoft Family Safety team, My personal Hotmail account is stuck in an endless “Parent or guardian consent is required” loop when signing in. I am an adult (born in the 1980s) and the birth date on the account is correct. I have never set up or…
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
lost excel file
I cannot find an excel file I've always had on my computer. I did not delete it or rename it. How do I find it.
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
OneDrive Hangs MacOS Tahoe 26.4.1
I have the OneDrive app on my MacBooks (I have 2, one running MacOS Sequoia 15.7.5, the other Tahoe 26.4.1). Since my second MacBook upgraded to Tahoe (26.x.x), OneDrive hangs. It hangs while downloading attachments in Outlook. While saving or opening…
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
refund my renewal of $129.99
Refund my renewal of $129.99 as I renewed for $19.99 for a year. You charged me 4/24/2026 anyway $129.99.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I have a subscription but I can't use Microsoft Office on my new computer
I pay annually my Microsoft Office subscription. I renewed last November. My desktop broke and I am trying to setup my new one with what I had on the old one. On the old one I was able to use Word and Excel all right. On the new one, every time I try to…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I have 2 accounts of i cloud
Can some one let me know how can i get technical support since i have 2 accounts that i am paying every month on i cloud and i need to use both of them to storage my info? Can some one help me please ? Thanks a lot
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Word Complete the whole Document
Hello from Steve Can the below script please to the whole document as it stops after finding the first instance. Sub Horse_Above_10() With Selection.Find .ClearFormatting .Text = "\) [0-9]{2,} [A-Z]" ' wildcard pattern …
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Hyperlinks in Excel and Word stopped working.
Hyperlinks stopped working in both Excel and Word. Both new hyperlinks and old ones that used to work are no longer effective. Nothing happens when I click a hyperlink. There is no error message. However, hyperlinks do work in the Word Perfect word…
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Unable to scroll my list of Workbook links
Following the advice of MS I created several, smaller links in an excel workbook. However, depending on the size of the browser some of the links in the list fall below the bottom of the browser, with no scrollbar available to access the lower links in…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
I have purchased Office 2024 for my Mac, and now my programs won't save or print unless I subscribe to 365
I Purchased Office 2024 for my Mac 1 year ago, Everything worked great until a few days ago when it refused to allow me to edit or save anything. It keeps telling me to activate & Subscribe to Microsoft 365, (which I do not want to do!). I am…
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Word find 12 Font only it is also finding Font 10.5
Ho from Steve Can the below script please find 12 Font. Not Font 10.5 Sub Horse_Above_10() With Selection.Find .ClearFormatting .Font.Size = 12 .Text = "\) [0-9]{2,} [A-Z]" .Replacement.Text = "" .Forward =…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
How to raise a ticket to speak with a human
I have a pending issue and i need to know how to raise a ticket to speak with a human
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
I want to get security code sent to new email or new phone number.
I cannot change primary email or add new phone number to my account since I only have option to send verification code to obsolete email or text to land line phone. I added new email to my account years ago but I only get option to send verification code…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Extra white space in Word Print Preview
Hi, somehow a setting got changed so that in Word Print Preview, I have extra white space around my document. I have tried margins, landscape vs portrait, and have gone through all of the Options, but can't get rid of this. I am hoping someone has…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Our SharePoint files stopped being able to share via link
We lost our 'Everyone with link are able to view' access in all our folders/files that were setup to have this access. All these links are situated in a 'Member Portal' and now no one can access them. They get this message:
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
booking page
How do I customize my booking page with name of company or back round?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Getting error 30015-2030 (13) when trying to install Office 365 desktop
Good morning. I just complete a fresh install of Windows 11 on my PC (was experiencing odd behavior, figured a wipe and restart would be best) and when I try to install Office 365 desktop, the install fails almost immediately with a 30015-2030 (13)…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Fuzzy Match Not Yielding Properly
I have a list of URLs that have been truncated (List1) and another list of URLs that are complete with no character limit (List2). Since there is a maximum number of characters in List1, some URLs are not complete so matching the two lists is…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Microsoft365 subscription
Paid for Microsoft365 now it says expired. Not even a year. Is there a real person I can talk to?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cannot find a previous version of my document
I have been working in Microsoft Word, I regularly save my document to an external drive. I went to work on it again and it has wiped all the wording from the document. I re input it all and it has done it again, I want to cry. I have tried everything…
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.