471,555 questions with Microsoft 365 and Office-related tags

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2 answers

Uninstall Office 2013

where can i get OffScrub_O15.vbs to completely remove Office 2013

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-04T16:59:42.69+00:00
John Watkinson 0 Reputation points
edited an answer 2026-05-04T22:21:22.8866667+00:00
Katerina-N 8,825 Reputation points Microsoft External Staff Moderator
2 answers

charged $129.99

Why am I being charged $129.99 on my credit card. I purchased Microsoft 365 years ago and paid then. This is not clear. Please explain. Vivian Irlanda ******@gmail.com -removed for privacy-

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-04T19:26:17.31+00:00
Vivian Irlanda 0 Reputation points
edited the question 2026-05-04T22:15:47.16+00:00
Gérard Oomens 121.7K Reputation points Volunteer Moderator
1 answer

Can't delete payment method

I now have a message that a payment expired in 2023. There are several payment methods listed successfully. I paid for Microsoft 365 renewal last month, but I can't open it or use it.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-04T22:13:37.74+00:00
Bruce Mauzy 0 Reputation points
answered 2026-05-04T22:13:53.8+00:00
Q&A Assist
1 answer

Using SORT and FILTER on a large array

I was able to utilize FILTER on a large array to filter the results in one column between the values 0.6 and 1.03. However, I was unable to SORT the results. Any suggestions?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-04T16:23:38.8766667+00:00
Flower, Richard 0 Reputation points
commented 2026-05-04T22:13:17.3833333+00:00
Hendrix-C 15,095 Reputation points Microsoft External Staff Moderator
2 answers

Inability to get human support

It is really sad that for over 1 week I have been trying to access support and it has proved abortive. I was thinking technology was supposed to be easy? I need a human that can look into my issues and help. They keep telling me to access support through…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-02T04:10:13.27+00:00
Ifeoma Okonji 0 Reputation points
answered 2026-05-04T22:11:59.5433333+00:00
Katerina-N 8,825 Reputation points Microsoft External Staff Moderator
2 answers

How to create a PW and change credit card

Have spent hours and Microsoft is telling me I don’t have a PW ! Also can’t access my recent Word docs.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-05-02T14:44:40.1433333+00:00
RENEE S HARTZ 0 Reputation points
edited an answer 2026-05-04T22:07:32.25+00:00
Katerina-N 8,825 Reputation points Microsoft External Staff Moderator
2 answers

SOME EXCEL files will not open

I have some excel files that will not open...but most do open. I have no idea why the few I am having issues with will not open

Microsoft 365 and Office | Excel | Other | MacOS
asked 2026-04-30T17:14:02.88+00:00
Paul Rudovsky 0 Reputation points
commented 2026-05-04T22:04:08.39+00:00
Kal-D 7,350 Reputation points Microsoft External Staff Moderator
2 answers

help button doesn't work in word

When I try to use the Word help button, ?, the message says that I am not authorized by the administrator . I am the administrator. How do I authorize help on questions in word?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-30T17:26:36.4733333+00:00
Bk Matulik 0 Reputation points
commented 2026-05-04T22:03:54.5+00:00
Kal-D 7,350 Reputation points Microsoft External Staff Moderator
2 answers

I have 2 accounts, a free 5 gig one and a paid one drive 1TB. I've tried getting into them so much now that I don't know what user name, password, or pin I have used on either of them. Ideally I would only have the 1 TB account. How do I do it?

I have 2 accounts, a free 5 gig one and a paid one drive 1TB. I've tried getting into them so much now that I don't know what user name, password, or pin I have used on either of them. Ideally I would only have the 1 TB account. How do I do it?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-04T21:26:39.83+00:00
Chris Darling 0 Reputation points
answered 2026-05-04T22:03:40.05+00:00
John Jefferson Doyon 67,840 Reputation points Independent Advisor
1 answer

Microsoft Lists Forms throws error in combination with column validation

I have a sharepoint list and I have a column with this formula for column validation: =LOWER(Level1Code)="privacy" I created a Ms Lists Forms through the designated button at the top of the sharepoint list menu. It works perfectly fine…

Microsoft 365 and Office | SharePoint | Other | MacOS
asked 2026-04-28T14:46:34.87+00:00
Mihalyi, Levente 0 Reputation points
commented 2026-05-04T21:59:04.4766667+00:00
Ian-Ng 12,035 Reputation points Microsoft External Staff Moderator
1 answer

I need a refund for multiple over-billings.

I was charged (to my card) $142.66 on March 12, 2026, $110. (or similar) on February 15, and had already paid a monthly amount in February. Somehow I switched to an annual subscription and was being charged every month. It expired one month after my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-04T21:57:42.2933333+00:00
Laura Cadagin 0 Reputation points
answered 2026-05-04T21:58:01.21+00:00
Q&A Assist
1 answer

REINSTALL WORD

MY KEY DOESENT WORK ******@gmail.com qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-04T21:21:16.63+00:00
SUZAN BURROUGHS 0 Reputation points
commented 2026-05-04T21:57:37.2533333+00:00
John Jefferson Doyon 67,840 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

This message appears how do I fix. I have an online subscription and want to know if there is a product key.

This message appears how do I fix. I have an online subscription and want to know if there is a product key.

Microsoft 365 and Office | Other
asked 2026-05-04T21:51:16.8066667+00:00
Jork Vongsouthi 0 Reputation points
accepted 2026-05-04T21:54:12.8933333+00:00
Jork Vongsouthi 0 Reputation points
1 answer

extend my Microsoft 365 subscription

I just tried to extend my Microsoft 365 subscription by 3 months using a code. How can I see if it was extended?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-04T21:53:14.25+00:00
Regina Williams 0 Reputation points
answered 2026-05-04T21:53:24.8866667+00:00
Q&A Assist
2 answers

Help with excel AVERAGE formula

Hello, I need help with the average formula. The average needs to use 3 cells. The first two are on the same sheet where the average is calculated. The third cell is on a different sheet, but if there is no numerical data on that particular cell, the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-03T19:45:38.6333333+00:00
Spee99 0 Reputation points
edited a comment 2026-05-04T21:53:08.75+00:00
Kristen-L 12,580 Reputation points Microsoft External Staff Moderator
1 answer

How do I get a BAA for HIPAA compliance for my version of Microsoft 365?

How do I get a BAA for HIPAA compliance for my version of Microsoft 365?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-03T18:58:03.0766667+00:00
Daniel Gossett 0 Reputation points
edited a comment 2026-05-04T21:52:17.0133333+00:00
Kristen-L 12,580 Reputation points Microsoft External Staff Moderator
1 answer

Error Code: 0x803d0014

Error Code: 0x803d0014 Can't share via onedrive. Why not?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-04T21:11:53.8533333+00:00
Cynthia Ell 0 Reputation points
answered 2026-05-04T21:51:57.46+00:00
John Jefferson Doyon 67,840 Reputation points Independent Advisor
2 answers

I cannot enter my new address in my Office profile

Office cannot verify my new address. I moved to [Moderator note: personal info removed] The application will not verify this address. Thank you [Moderator note: personal info removed]  

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-03T15:42:28.6266667+00:00
Hugh Adams 0 Reputation points
commented 2026-05-04T21:51:27.8866667+00:00
Kristen-L 12,580 Reputation points Microsoft External Staff Moderator
2 answers

unable to accsess page due to Unexpected error

Subject: Unexpected Error While Accessing Website Description: I am encountering an "Unexpected error" message when trying to access the website. The page does not load properly and instead displays the following message: "We encountered…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-05-03T15:33:01.8933333+00:00
ANTO SAM MEHANTRO P 5 Reputation points
commented 2026-05-04T21:50:45.4766667+00:00
Kristen-L 12,580 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft account and accessing on a new computer/tablet

Hi there, I have been on Microsoft for several years and purchased a new Hp laptop in which I signed up for the Microsoft Office for $12.50 per month some two and a half years ago. Now, I have purchased a new tablet, and I have been trying to open my…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-04T21:42:22.14+00:00
Tracy Kinnebrew 0 Reputation points
answered 2026-05-04T21:50:38.18+00:00
Tracy Kinnebrew 0 Reputation points