Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
684 questions
2 answers
How can I enable Chat communication between external users and Microsoft Teams users through the Teams desktop app ?
Hello Microsoft team, I've successfully integrated Microsoft Teams calling into my web application using Azure Communication Services and Microsoft Graph. However, I'm encountering difficulties enabling chat communication between external users…
asked 2024-04-12T17:21:52.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Satish Bellare
0
Reputation points
edited a comment 2024-05-03T16:27:53.6266667+00:00
Satish Bellare
0
Reputation points
0 answers
Azure Communication Service / Email - 550 5.1.1 response seems to be cached
We are using the email portion of Azure Communication Services to send email from an application. It is working to send from our own domain to everyone at a customer domain except for 1 user. It looks like we emailed the user before the account setup…
asked 2024-05-02T15:41:37.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dean Landry
0
Reputation points
edited a comment 2024-05-03T12:55:34.1933333+00:00
Dean Landry
0
Reputation points
1 answer
How do I get Azure Communication SMTP Settings
Hello, I am configuring azure communication services to enable smtp email sending on Mautic email marketing. How do I get the SMTP settings to connect to the Mautic platform?
asked 2024-04-30T10:35:19.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Hassan Waqar
0
Reputation points
answered 2024-05-03T07:32:56.88+00:00
Grmacjon-MSFT
16,101
Reputation points
1 answer
CallEnded event doesn't trigger on call end but on ring end, alternatives?
I'm using the azure/communication-calling sdk in a react app from where users can receive teams calls. I'd like to subscribe to an event that notifies when a call has ended. From the microsoft documentation I understood that in an incoming call event,…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
684 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,866 questions
asked 2024-05-02T13:36:14.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeroen H
40
Reputation points
answered 2024-05-03T04:22:45.1433333+00:00
brtrach-MSFT
15,256
Reputation points Microsoft Employee
1 answer
Does Azure Communication Service and Dynamics 365 Customer Service support MMS
I'm trying to demo SMS messaging in Dynamics Customer Service Omnichannel. Incoming text only message into D365 customer workspace is working. However, when I text an image (.jpg), it does not work. Using Twilio. Documentation states that attachments…
asked 2024-03-07T18:33:24.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Marjorie Holleran
0
Reputation points Microsoft Employee
commented 2024-05-02T17:34:21.9366667+00:00
Grmacjon-MSFT
16,101
Reputation points
0 answers
Option to add a From email address is disable and custom domain does not show up in Try Email dropdown
I have set up Azure Communication Service and Email service with a custom domain. The custom domain has been verified. But Adding a new "From email" is disabled, only from the email address I see is "DoNotReply". In Communication…
asked 2024-05-02T12:52:49.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 38%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVE%3C/text%3E%3C/svg%3E)
Vishnu Enjapoori
0
Reputation points
asked 2024-05-02T12:52:49.39+00:00
Vishnu Enjapoori
0
Reputation points
6 answers
One of the answers was accepted by the question author.
Sending Mail in Azure
I was full of hope when I saw Azure Email Communication Service. But when I read more, https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/sdk-features, I am not sure if I believe what I read. Azure Email Communication Service…
asked 2023-10-02T08:19:28.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
K. Kong
126
Reputation points
edited an answer 2024-05-02T09:13:03.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 27%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kaushik Dutta
0
Reputation points
1 answer
Does Azure Communication Services prevent failed emails from being resent?
hi Team, We're implementing ACS for our company and I'm curious if there are any mechanisms which are present to prevent a previous failed email from being resent. One use case we've encountered is that an employee has left the org. Till the time their…
asked 2024-05-02T07:53:42.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Karan Nanda
20
Reputation points
answered 2024-05-02T08:27:02.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gowtham CP
80
Reputation points
1 answer
One of the answers was accepted by the question author.
Is it possible for a single ACS Instance with 2 email domains -> one with user engagement tracking and another without?
We have one client which refuses to even allow user engagement tracking. While spinning up the Azure Communication Instances, we noticed that we could have multiple email domains which could enable/disable. Please see the image below: Can we have two…
asked 2024-04-17T17:17:16.37+00:00
Karan Nanda
20
Reputation points
accepted 2024-05-02T07:25:56.1166667+00:00
Karan Nanda
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Add-Button greyed out in MailFrom addresses
Hi, I want to create a new MailFrom address. I created an Email Communication Service and my domain was verified. Now, I want to create new MailFrom addresses, but my "Add"-Button is greyed out and I don't know why. Do you have any…
asked 2024-04-23T11:29:14.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 60%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hagemann
20
Reputation points
accepted 2024-05-02T07:24:06.5166667+00:00
Robert Hagemann
20
Reputation points
2 answers
Why is my Azure communication sms isn't delivery SMS text messages to the recepient
Plan: Azure Pay as you go,In my Azure communication service sms,i want to take the reports on non-delivery report of all outgoing messages but sent successfully from my command terminal, please fix it
asked 2022-11-13T09:23:47.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFW%3C/text%3E%3C/svg%3E)
Franklin Workman
11
Reputation points
answered 2024-05-01T17:46:35.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 19%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Smithila Dandina
0
Reputation points
1 answer
Azure Communication Services, EmailDroppedAllRecipientsSuppressed
I have recently spun up a Azure Communications services, with an Email module. I have confirmed that an email can be sent to my coworkers email, but my email gets this error: EmailDroppedAllRecipientsSuppressed. I have checked the suppression list but it…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 10%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
0 answers
How to reduce the delay in transcribed text using Azure Communication Services and Cognitive Services?
We are using Azure Communication Services and Cognitive Services AI in the same eastus region to make outbound calls. However, there is a delay of 3 to 4 seconds after the user talks on the phone end to get the transcribed text. The code used involves…
asked 2024-02-07T18:14:01.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Prasanth Krishnan
20
Reputation points
commented 2024-05-01T09:54:31.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma
22,416
Reputation points Microsoft Employee
2 answers
The provided location 'eastus2' is not available for resource type 'Microsoft.Communication/CommunicationServices'
I want to setup Azure Communication Services using CLI. Therefore, using az communication create command with the --data-location as global. It is giving me following error (LocationNotAvailableForResourceType) The provided location 'eastus2' is not…
asked 2024-04-29T20:37:03.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 61%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ashish Bhagchandani
0
Reputation points
answered 2024-05-01T07:02:12.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
18,366
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure Communication Services-Email. Can you view replies even though it's a Do not reply address
I have setup a do not reply email address through Azure Communication Services. I used this address to send email from an application. My question is, although it says DONOTREPLY in the address, I'm sure someone will reply to it. Is there a way to view…
asked 2023-03-13T14:46:41.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2024-04-30T19:10:51.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Manuel
0
Reputation points
1 answer
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
asked 2023-12-08T14:25:16.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonny Sharp
40
Reputation points
commented 2024-04-29T22:22:24.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Ashley - Tetrabyte
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Can we associate multiple domains to an Azure Communication Service?
I'm trying to see if I can associate multiple email domains to the same Azure Communication Service to be able to send emails from either one. Is this possible?
asked 2023-06-14T12:29:00.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Muriuki, Levi M
251
Reputation points
answered 2024-04-29T13:40:03.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ilias Michalarias
0
Reputation points
1 answer
Why does Azure SMS say sent and give code of 202 when it doesn't send
I've sent myself several SMS messages through my Azure account to test the process. I always get a "success" return and a 202 code back. None of the texts are actually making it to my phone, which indicates to me that the process is not…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
0 answers
Azure Email Communication Services delivery suppressed MailboxUnavailable while mailbox is reachable (SmtpStatusCode 550)
Some of the emails sent via Azure Email Communication Services were never delivered. The log file below (i changed to emails to foo@bar.be and foo2@bar2.be and domain to…
asked 2024-03-15T12:52:11.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 17%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
wstaelens
36
Reputation points
commented 2024-04-26T07:49:59.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 54%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
Natalie van Gogh
0
Reputation points
2 answers
Make an Azure Communication Service call to a call queue
Hello everyone I hope you can help me. We use the Azure Communiocation Service to call other Teams users from a Teams user. Now we want to call a group of users and the one who picks up the call first receives the call. This is already possible with the…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,119 questions
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
684 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
965 questions
asked 2024-04-18T15:06:42.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
adscreen
0
Reputation points
commented 2024-04-25T21:30:51.28+00:00
Grmacjon-MSFT
16,101
Reputation points