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Spam Calls Are Not Generating Spam Toast in Teams

Rial Coleman (P) 1 Reputation point
Sep 10, 2022, 12:54 AM

We are a Teams online shop and are not getting the toast alerts when any spam calls come in. MSFT says the feature was active by default as of October 2021. https://www.onmsft.com/news/microsoft-teams-spam-call-notifications

Does anyone have any input on blocking known spam calls or at least getting the notification? By the way, I'm aware how the user can block a number at the client level. Also aware how to block spam numbers one bye one via PS. My concern is the feature working as the link above says.

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  1. Rial Coleman 1 Reputation point
    Sep 12, 2022, 12:45 PM

    It is enabled but we are not getting the toast alerts for spam calls. Guess I need to open a support case.
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  2. Kael Yao-MSFT 37,681 Reputation points Microsoft Vendor
    Sep 12, 2022, 2:28 AM

    Hi @Rial Coleman (P)

    According to the roadmap, this feature should have been released and available.
    Please have a check via Teams Powershell to see if it has been enabled correctly(by default it is supposed be enabled).

    Get-CsTeamsCallingPolicy -Identity Global | fl SpamFilteringEnabledType  
    

    If not, please run the following cmdlet to enable it:

    Set-CsTeamsCallingPolicy -Identity Global -SpamFilteringEnabledType "Enabled"  
    

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