Why in my setting I can run windows 11 but....

Question

Why its showing in my setting that i can run windows 11 but when i check the pc health app its say my hardware is not supported. should i still update to windows 11 or not?

Answer 1

You could check the hardware out here.

https://support.microsoft.com/en-us/windows/how-to-use-the-pc-health-check-app-9c8abd9b-03ba-4e67-81ef-36f37caa7844

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Hello Patricia Farol

It would be appreciated if you could share more details about the detailed results of the Health App, as it will indicated the issue that makes it not supported.

In most cases scenario, the main issue when the system is "Eligible" but "Not Supported" means that some setting is not correct in order to proceed with the installation. The most common one should be to enable Secure Boot and TPM 2.0 in the BIOS, as this is a requirement to install and run Windows 11.

Check if it is enabled, or in case you are not confident making this change, I would recommend to post your question in a forum or community of the manufacturer of the motherboard, including the motherboard model, in order to receive specific steps on how to check or enable this setting.

--If the reply is helpful, please Upvote and Accept as answer--

Answer 3

You can also check manually, if your system meets Windows 11 system requirements:

https://support.microsoft.com/en-us/windows/windows-11-system-requirements-86c11283-ea52-4782-9efd-7674389a7ba3

Hope this helps!