Azure Status alternatives

Question

We've been running our SaaS product on Azure for around a year and while our experience is mostly positive, we occasionally run in to issues, which after troubleshooting for a while we determine aren't our issues, but the Azure status page doesn't indicate a problem, or only does so long after we've noticed the problem. Besides submitting a case, is there an appropriate place to check to see if other Azure customers are also having a problem?

Answer 1

Hello @Eric Cairns ,

Welcome to Microsoft Q&A Platform. Thanks for posting your query.

You can use Service Health in Azure Portal that provides a customizable dashboard which tracks the health of your Azure services in the regions where you use them. In this dashboard, you can track active events like ongoing service issues, upcoming planned maintenance, or relevant health advisories.

Service Health tracks four types of health events that may impact your resources:

1. Service issues - Problems in the Azure services that affect you right now.
2. Planned maintenance - Upcoming maintenance that can affect the availability of your services in the future.
3. Health advisories - Changes in Azure services that require your attention. Examples include deprecation of Azure features or upgrade requirements (e.g upgrade to a supported PHP framework).
4. Security advisories - Security related notifications or violations that may affect the availability of your Azure services.

For more information on Service Health, please refer : https://learn.microsoft.com/en-us/azure/service-health/service-health-overview

You can also set up Service Health alerts to notify you via your preferred communication channels. Service Health integrates with Azure Monitor to alert you via emails, text messages, and webhook notifications when your business-critical resources are impacted.
Please refer : https://learn.microsoft.com/en-us/azure/service-health/alerts-activity-log-service-notifications-portal

Hope this helps!

Kindly let us know if the above helps or you need further assistance on this issue.

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