Error when custom data is added to Azure OpenAI Service

Question

I receive the following error when adding my custom data which is a .txt file (it doesn't matter whether I add it via Azure Cognitive Search, Azure Blob Storage, or File Upload):

The error as text:
Error
Server disconnected
LLM call failed for chat completion endpoint. Please set OAIGenerationConfig(is_chat=True)

I stumbled upon a similar thread which advises to remove any underscores from the deployment name of the OpenAI model. Unfortunately that does not solve my issue, the deployment name doesn't contain any underscores.

After removing the Data Source, everything works fine again and the bot responds to my queries.

I am using an Azure OpenAI Service with a gpt-35-turbo deployment, which has the following details:
Version: 0301, Deployment Type: Standard, Capacity: 120K TPM

Any advice is appreciated!

Answer 1

ans1.txt

Hello @Schukys, Jovan

Welcome to Microsoft QnA!

I see your issue is with Uploading your Data to Open AI

Allow me to ask some things , may seem obvious but please clarify as much as possible;

Do you have the Cognitive Services OpenAI Contributor Role ( or User) in the OpenaI Resource ?

Can you try with the Data i am providing ? Look attachement

Let me know how it went !

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I hope this helps!

Kindly mark the answer as Accepted and Upvote in case it helped!

Regards

Answer 2

Hey @Konstantinos Passadis ,

somebody suggested to redeploy the OpenAI Resource to a different region and see whether it works - I had them deployed to West Europe and switched to East US, which indeed does work. I will use that for now, thank you very much for your help.