Graph API - DOC TO PDF CONVRESION | CONTENT SHIFT/DISTORTED IN PDF CONVERSION

Question

Hi Team,

I am using the graph API for converting docx and doc files to pdf files.

API - https://graph.microsoft.com/v1.0/drives/:driveid/items/:itemid/content?format=pdf

Getting below issues -

1. The generated PDF file is having content shift or content distortion issues.
2. The page count is different between the original docx file and the generated pdf file via the graph API for a few documents.
3. The content view of the original docx file is different from the generated pdf file for a few documents.

Thanks & Regards

Vaibhav Singh

Answer 1

HI @Vaibhav Singh

Thanks for letting us know your user experience. According to your case description, I do understand how frustrated you are now.

According to my investigation, the format that affects the generated pdf should depend on the format in the original file.

This could be due to one of the following reasons:

1. The content in your table exceeds the width of the PDF page, causing the table to be split into multiple rows or columns, taking up more space.
2. The content in your table contains newline characters or other special characters, which causes the row height or column width of the table to be inconsistent and takes up more space.
3. The content in your table uses different fonts or font sizes, resulting in inconsistent format of the table and taking up more space.

To fix this, you can try the following:

1. Adjust the content in your table to fit the width of the PDF page without splitting or zooming.
2. Remove or replace newlines or other special characters in the content of your table to keep it consistent and concise.
3. Unify the font and font size of the content in your tables to keep them consistent and clear.

It is recommended that you adjust the content space of the original document first and compress the space before converting. By repeatedly debugging the content of the original file and outputting it to a format you are satisfied with.

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Best Regards

Cheng Feng

Answer 2

Hi Team, Please find below the document for which I can see this issue.

Original Docx Screenshot [As unable to upload docx in this comment]-

• It's 2 pages but the converted pdf is of 3 pages.
• original-docx.png

Errored Pdf - error.pdf

Let me know, if you need any additional information.

Answer 3

Hello Vaibhav,

Good day and thank you for your question. I reproduced this on our end using the supported formats, but I didn't encounter any issues.

I also checked same issues on Q&A and found the following that might be helpful to you:

https://learn.microsoft.com/en-us/answers/questions/959474/mismatch-in-page-count-docx-to-pdf-using-sharepoin

https://learn.microsoft.com/en-us/answers/questions/956714/loss-of-image-in-header-docx-to-pdf-using-sharepoi