Problem Connection to Azure DevOps Organization through Azure DevOps Application Installed in Teams

Tokat, Erdinc (Istanbul) 30 Reputation points
2023-09-25T09:18:53.1933333+00:00

I have created a MS Teams team and a Azure DevOps organization using the same organizational account. I installed the Azure DevOps application to my team and I would like to connect my Azure DevOps organization to my team. Through the app, I can select my account and my organization, but it then returns an error "dev.azure.com refused to connect"

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  1. LiweiTian-MSFT 18,385 Reputation points Microsoft Vendor
    2023-09-26T02:04:34.0833333+00:00

    Hi @Tokat, Erdinc (Istanbul)

    To troubleshoot the issue, you could try accessing the Azure DevOps organization outside of Teams, using a web browser or the Azure DevOps desktop application, to see if you can establish a connection. If you're able to connect successfully outside of Teams, then the issue could be with the Azure DevOps application in Teams. If you're still experiencing issues outside of Teams, then the issue could be with the Azure DevOps organization.

    If the problem only occurs in the Teams desktop client, I suggest you clear the Teams cache or update Teams to the latest version.

    1.Clear Teams cache:

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    2.Update your Teams if your version is not the latest.

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    At the same time, in order to better help you solve the problem, I suggest you add the Azure and Teams development tags to your post.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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