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NETLOGON error

Gustavo BONASSO 21 Reputation points
Nov 19, 2020, 12:40 PM

when booting, a service using UPN logon format cannot start because NETLOGON cannot query the DNS
this was tested on
a Domain Controller server
a server joined to the domain (while DNS was up and running)

11/16 12:55:08 [CRITICAL] [4028] NetpDcGetDcNext: _kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.gus.local.: Cannot Query DNS. 1460 0x5b4

if the service is configured with Automatic Start (Delayed Start), it works
if the service is configured with Down-Level logon format, it works

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,559 questions
Windows Server 2012
Windows Server 2012
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
1,613 questions
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Accepted answer
  1. Anonymous
    Nov 19, 2020, 1:37 PM

    I'd suggest asking the vendor for help or possibly here in their forums.
    https://www.wowza.com/community/

    --please don't forget to Accept as answer if the reply is helpful--

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  1. Gustavo Bonasso 101 Reputation points
    Nov 19, 2020, 2:34 PM

    thanks for your help.


  2. Anonymous
    Nov 19, 2020, 2:28 PM

    We wouldn't have any idea. Only the developer knows what happens under the hood with their service so I'd contact support or ask in their forums for help.

    --please don't forget to Accept as answer if the reply is helpful--

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  3. Gustavo Bonasso 101 Reputation points
    Nov 19, 2020, 2:01 PM

    correct, i was testing and found out about its dependencies. i was checking that, for example, my MSSQL services don't suffer this issue. can you share any tip to help our devs understand why our services are failing to start at boot when using UPN format?

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  4. Anonymous
    Nov 19, 2020, 1:58 PM

    The DHCP client service should start using the Local Service account

    --please don't forget to Accept as answer if the reply is helpful--

    1 person found this answer helpful.
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