Hi Gokul Kandasamy,
Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.
Thank you, SUNOJ KUMAR YELURU, for sharing your experience. Here are additional steps to try:
Make sure that RDP is enabled in the VM's operating system by accessing the VM via Serial Console or Azure Bastion. Check if Allow Remote Connections is enabled in the system settings and confirm that the RDP service is running.
Verify the public IP address or DNS name being used for the RDP connection matches the VM’s configuration in the Azure portal.
Reset the RDP configuration via the Azure portal by navigating to VM > Operations > Reset password and selecting Reset configuration only.
Check the Boot Diagnostics in Azure for any errors that might indicate the VM is not starting properly.
If available, use Azure Bastion to connect to the VM directly and rule out network-level issues.
Ensure the free-tier account limits are not exceeded, which can sometimes cause deployment inconsistencies.
For more information, please refer to the below documentation:
Troubleshoot Remote Desktop connections to an Azure virtual machine
Reset Remote Desktop Services
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