Student Email cannot be confirmed

Question

I am a fulltime student in Yoobee College of Creative Innovation, Auckland, New Zealand studying Cloud Engineering. When I filling my information to apply for Student Benefits, it always tell me it is unable to confirm my University ID. Also, when I follow the instruction to apply a Azure Certificate Exam, it cannot give me a discount as other students did. I am not sure what is happening. I have to say the Microsoft's Help + Support is sucks. I cannot even create a request and only a silly robot asking me questions and navigated me to an unsupportive website again and again. I am pretty sure I am not the only student met this issue. Can someone tell me what to do in this situation?

Answer 1

Hello Steven,

Thanks for your question.

You can sign up for Azure for Student using your student academic email address or via registration for a GitHub student pack account which will give you access to a Azure for Student Verification Code if you do not have a valid student email address.

Please refer to the Microsoft for Students FAQ over here: https://azure.microsoft.com/en-us/free/free-account-students-faq/

Can you alternatively try global Support? The best bet here is to reach out to support:

https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

See reference issue here: https://learn.microsoft.com/en-us/answers/questions/1663187/academic-verification-failure-for-azure-student-be

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola