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Cannot access Microsoft Teams on Iphone

BOSCHERT, RHYS M 1 Reputation point
Mar 6, 2021, 12:42 AM

I'm trying to get Microsoft Teams working on my work iPhone. I downloaded the App and login using my ATT Credentials. It tells me: "You cannot access this right now" "Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin." This is when trying to access MS Teams for my work with ATT so I assume something is restricted by ATT but I do not know how to get it approved or authorized.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,106 Reputation points Microsoft Vendor
    Mar 8, 2021, 4:52 AM

    @BOSCHERT, RHYS M ,

    Could you log in Teams with desktop client and web client?

    Does anyone else have the same situation as yours?

    According to the prompting message, it seems that your IT admin create some conditional access policies in your organization.

    Conditional access policy has the following common decisions:
    75224-image.png

    You could confirm with your IT admin if he restricts the client app.
    To learn more about conditional access, please refer to the following articles:
    What is Conditional Access in Azure Active Directory?
    Building a Conditional Access policy - Azure Active Directory


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