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Can't access MS Teams

Walt 1 Reputation point
Jun 4, 2021, 2:20 PM

I can't get into MS Teams due to my cell phone number is linked to an old work account that I no longer have access to

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Sharon Zhao-MSFT 25,116 Reputation points Microsoft Vendor
    Jun 7, 2021, 12:26 AM

    @Walt ,

    Do you mean that you are enabled phone device verification when you sign in Microsoft Teams?

    If so, you must contact your IT admin to change you phone number in Azure Active Directory admin center > Users > choose your account – profile > update your office number in Contact info. For more details, please refer to this article.


    If the response is helpful, please click "Accept Answer" and upvote it.

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