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Why does PC Health Check show my CPU as not being supported when it is in the list?

Joe Melone 1 Reputation point
Oct 31, 2021, 5:29 PM

My HP laptop has a Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz and is in the list of supported CPU but the PC Health Check says it is not a supported CPU.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Andreas Baumgarten 118.9K Reputation points MVP
    Oct 31, 2021, 6:42 PM

    Hi @Joe Melone ,

    I am not sure which list you are referring to. But in the official list of supported Intel CPUs for Windows 11 the Intel(R) Core(TM) i7-7500U CPU isn't listed:
    https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

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    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

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