Hi @Shaurya Seth ,
Welcome to Q&A forum!
According to the screenshots you provided, I would like to confirm the following information with you.
- When did this issue start? Have you performed any updates or installation before this issue?
- I noticed that there are two documents could display the Word icon normally, can you open them in Word by double-clicking normally?
- How about other files in other locations?
First, please set your Word as the default app of Windows, and then please check if the follwoing sulotion is helpful to you.
- Create a new blank document with name WORD12.docx and copy it to "C:\Program Files\Microsoft Office\root\vfs\Windows\SHELLNEW" folder. If it is 32-bit Office, please change the path
Program Files
toProgram Files (x86)
.
- Then launch the Registry Editor, and navigate to the path Computer\HKEY_CLASSES_ROOT.docx\Word.Document.12\ShellNew, if there are no Word.Document.12 and ShellNew keys, please create them.
- And then create the follwoing String value inside ShellNew key. Value Name: FileName
Value Data: C:\Program Files\Microsoft Office\root\vfs\Windows\SHELLNEW\WORD12.docx
Value type: REG_SZ
Any updates, please let know.
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