What version of Office did you use? Did all Word documents have this problem after updating? I suggest you try to repair Office application and check the result: repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b
Blank existing word documents after update
Julia Kellam
1
Reputation point
Hi there,
I updated my microsoft word and now when I open a preexisting word document, the document is blank. When I open a new document I am not able to type. Please help!
Thanks very much,
Julia
2 answers
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Stefan Blom 2,281 Reputation points MVP
Aug 12, 2020, 1:33 PM An Office repair would be the first line of attack.
If you are running a subscription version, I recommend that you verify that your subscription is active.