Window 11 Backup Fail, Please check “VSS” and “SPP” application event logs for more information. (0x807800A1) and (0x800423F3)

Question

Windows 11 cannot create system image.
it show popup
"The backup failed.
A Volume Shadow Copy Service operation failed. Please check “VSS” and “SPP” application event logs for more information. (0x807800A1)
Additional Information:
The writer experienced a transient error. If the backup process is retried, the error may not reoccur. (0x800423F3) "

Please,help

Answer 1

hello pabee,

Thank you for your question.

Check VSS and SPP

1. Press Windows + R to open the Run window. Then type cmd and press Ctrl + Shift + Enter to open the Elevated Command Prompt.
2. Type or copy and paste the following command and press Enter after that.

net stop vss

3. Type the following command and press Enter after that.

net start vss

After running the commands, try creating the image backup one more time. If SPP is disabled, start it.

Create System Image Backup Using Windows PowerShell

1) Open Windows PowerShell as an administrator and enter the following command:

wbadmin start backup-backup target: E: -include: C: -quiet-allCritical

Press Enter after pasting the command,

Drive E is the destination drive, If your destination drive is D then replace E with D. and C is the drive where the OS is installed.

2) Now, to extract the system image that was created, select advanced boot or run run and copy:

C: \ Windows \ System32 \ Shutdown.exe / r / o

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If the answer is helpful, please vote positively and accept the answer.

Answer 2

Press "Win + R" keys to open the Run Window.

Type msc to enter service interface.

Find Volume Shadow Copy and choose Properties from the right-click menu.

Change the Startup type to Automatic.

Click Start, Apply, and OK to enable Volume Shadow Copy and make it run on your PC.