Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
1 answer
One of the answers was accepted by the question author.
Microsoft are charging me for Virtual Machines Esv4 Series - E32s v4 - US East 2, but we do NOT have that VM
How can I contact Billing Support? There is no way to contact them.
Azure Cost Management
asked 2025-06-25T16:28:11.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 42%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jason Mosh
20
Reputation points
commented 2025-06-25T19:33:54.74+00:00
Jason Mosh
20
Reputation points
1 answer
Problems with payment overdue messages
im receiving constant email call's with Your payment is past due—pay now to keep building in Azure, but when i login to azure, io don't see any subscriptions, wventhough im the account admin, how can i check this? there is no cutomer help accesible and i…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-24T09:19:58.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 50%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Peter
0
Reputation points
commented 2025-06-25T18:08:07.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 20%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Pranay Reddy Madireddy
6,180
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Investigating an Exceeded Azure Budget Alert
An alert has been received regarding the budget for Azure, indicating that it is forecasted to exceed the threshold with a total spend of $1,092.88 against a set budget of $900. How can the specifics of this charge be determined? What steps should be…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-25T01:25:00.14+00:00
Ralf Lukner MD PhD
20
Reputation points
commented 2025-06-25T18:02:48.75+00:00
Ralf Lukner MD PhD
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Azure subscription is disabled
Hi team, I received a notification from Azure that my subscription was disabled due to a file download issue on June 5th. I deleted the affected machine and submitted a Severity C ticket, but it has been 5 days and I haven’t heard back from support. I…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-10T19:47:40.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kailash Dhondiyal
20
Reputation points
commented 2025-06-25T17:49:08.0366667+00:00
Kailash Dhondiyal
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Can't send any support request from azure portal.
Every time when i try to create a support request from azure i got this white screen.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-24T07:05:08.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 11%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vitalii Koretskyi
40
Reputation points
accepted 2025-06-25T08:48:35.48+00:00
Vitalii Koretskyi
40
Reputation points
2 answers
One of the answers was accepted by the question author.
How to change the billing email address as the owner of that mail ID is no longer working for us?
the billing of the subscription that we have still has the email ID of the user who was working for us. I want to change that to a valid one. But I cannot edit the email address as that ID is greyed out.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
Unable to access Azure Student Benefits
Hi, I am unable to access Azure student benefits. I receive the message that "This email account has already been used for verification this year. If you think this is an error, please contact support." but when I access azure I still do not…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-20T20:54:12.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 61%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DHill05
0
Reputation points
commented 2025-06-24T17:48:54.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Srinivasa Reddy Jaggavarapu
1,560
Reputation points Microsoft External Staff
Moderator
1 answer
Still Being Charged After Cancelling Azure OpenAI PTU in Sweden Central
I canceled the Provisioned Throughput Unit (PTU) for Azure OpenAI in the Sweden Central region at around 5:00 PM (UTC+7) today. However, my billing is still increasing even after the cancellation. I have already stopped all related services to avoid…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-20T11:31:09.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
Nguyen Van Quang
20
Reputation points
commented 2025-06-24T17:46:45.5+00:00
Srinivasa Reddy Jaggavarapu
1,560
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
This virtual machine requires a subscription without any spending limit or temporary payment method set.
I get this error on my VS Pro license, when creating the "Pro" versions of VMs: Windows 11 Pro, version 23H2 Windows 11 Pro, version 24H2 This virtual machine requires a subscription without any spending limit or temporary payment method set.…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
API for cost exports in Focus format
From the cost management documentation for FOCUS data sets "To access data older than 13 months, you can use the REST API. Cost and usage (Actual), Cost and usage (Amortized), and Cost and usage (FOCUS): Up to seven years of data." I…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-01-24T09:20:44.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vipul Kelkar
0
Reputation points
commented 2025-06-24T09:20:11.26+00:00
Vipul Kelkar
0
Reputation points
2 answers
If I cancel my contract during the service, can I refund the remaining amount?
Hi, support team. If I cancel my contract during the service, can I refund the remaining amount?
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-16T07:22:15.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 63%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bibi
20
Reputation points
commented 2025-06-24T07:32:28.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
2,250
Reputation points Microsoft External Staff
Moderator
1 answer
Subscription account issue.
Check my azure account and subscription details. Immediately after use in 2min i m deleting resources from 2 days. But still my bill is 5,144 Indian rupees. Change my bill to zero. I m a student i took student subscription
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-19T09:28:48.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
LAKOTIA SHRUTHI
0
Reputation points
commented 2025-06-24T06:15:59.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 31%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Vinod Pittala
4,745
Reputation points Microsoft External Staff
Moderator
1 answer
reactivate azure subscription not working
My azure subscription, processing-plan and resource group are all disabled. When I load the 'subscriptions' page, a red banner indicates that I need to 'Settle My Balance', but on the next screen, when I click 'pay now' it indicates that I don't have any…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-21T21:00:17.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Devang
0
Reputation points
commented 2025-06-24T06:02:13.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 72%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Naveena Patlolla
4,015
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to cancel my Subscription, and keeps on generating bill payment every month and debited from bank, later i realized And i sent a mail to Microsoft to cancel my subscription from their end by no response yet.
Hi, I have subscribed to explore the Azure services for learning purposes. After a few months I observed that the amount started being debited from my account. (I request you to Cancel my subscription and refund the past 3 months of payment) Please let…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-15T02:59:25.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 65%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
anand nunsavath
0
Reputation points
commented 2025-06-23T20:35:01.18+00:00
Pranay Reddy Madireddy
6,180
Reputation points Microsoft External Staff
Moderator
0 answers
The black hole in the Azure Universe: How to reach customer support when your login is not working and you're billed 6.000€ every year for no reason?
Stuck in the Azure Someone created an Azure Startups account for us as part of a student project. This ended last year and Microsoft charges us 500€ each month for services we don't use. I realized this after a while, tried to login but it didn't work…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-05-20T10:49:18.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bastlix
0
Reputation points
commented 2025-06-23T18:48:28.7533333+00:00
Srinivasa Reddy Jaggavarapu
1,560
Reputation points Microsoft External Staff
Moderator
1 answer
I deleted all resource and all subscription so I can't know I have to turn off auto-renewal something.
I deleted all resource and all subscription so I can't know I have to turn off auto-renewal something.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-19T05:42:16.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alok Kumar
0
Reputation points
commented 2025-06-23T17:24:39.11+00:00
Srinivasa Reddy Jaggavarapu
1,560
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
HOW DO I TRANSFER OR CANCEL MY FREE SUBSCRIPTION
I was using my personal debit card to pay for Azure Document Intelligence under my former company’s Azure account, which was linked to my work email. Since leaving the company, my work email has been deleted, and I no longer have access to the Azure…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-13T11:08:34.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 19%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
arunav vashista
20
Reputation points
accepted 2025-06-23T13:26:30.0566667+00:00
arunav vashista
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Azure Subscription Issue
Hi, I am Sarada just now I created an azure free portal account while I go to my subclscription plan they didn't show the plan details and also while I delete my card on payment section this one also not processed please take a look on my that is 30days…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-22T09:31:57.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 53%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sarada Dasari
20
Reputation points
commented 2025-06-23T07:19:29.21+00:00
Sarada Dasari
20
Reputation points
1 answer
Can a PAYG subscription be linked to a different tenant's MCA for billing?
There are two separate tenants involved: 1. non-pci (NPCI) and 2. pci-compliant (PCI). The NPCI tenant has a billing scope with accounts under a Microsoft Customer Agreement (MCA), while the PCI tenant is a new standalone tenant with no MCA or other…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-18T14:27:50.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tim Boseman (US)
1
Reputation point
edited a comment 2025-06-23T06:32:03.94+00:00
Naveena Patlolla
4,015
Reputation points Microsoft External Staff
Moderator
2 answers
How can I detach the credit card from this account? I have already unsubscribed the service, still i can't detach my credit card.
How can I detach the credit card from this account? I have already unsubscribed the service, still i can't detach my credit card.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
3,652 questions
asked 2025-06-19T10:43:07.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ank S
0
Reputation points
commented 2025-06-23T05:10:04.6466667+00:00
Naveena Patlolla
4,015
Reputation points Microsoft External Staff
Moderator