Randy Young ::: Adopting and Adapting
Service Management, MOF, ITIL ...and some software
Sr. Product Manager in the Operations Excellence Solutions Group.
Donna Scott of Gartner Inc. stated in a Gartner Security Conference presentation in May 2002 that up...
Author: Randy_Young Date: 05/05/2005
If you want information on how Microsoft is developing process oriented solutions around the Windows...
Author: Randy_Young Date: 05/03/2005
Tonyso writes in his article, entitled iPod MyPod - Gadget Theft about the potential for damage to...
Author: Randy_Young Date: 04/29/2005
If you have embarked on Service Management improvements you have undoubtedly looked at tools to...
Author: Randy_Young Date: 04/28/2005
As I searched across the blog community, both within Microsoft and without, I found very little...
Author: randyy2001 Date: 04/22/2005