What's new in Microsoft Cloud for Retail

This article provides details about the latest updates to Microsoft Cloud for Retail. To see a comprehensive list of released and upcoming features, see the following resources:

April 2024

Retail data solutions (Preview) in Microsoft Fabric

Capabilities Documentation
Retail data solutions reference architecture Retail data solutions reference architecture
Copy task setup in a plan Copy task setup in a plan

March 2024

Store Operations Assist

Capabilities Documentation
Filter tasks by priority on Today’s to do list page Sort item cards
Auto email notifications for task publishing or execution failure Execution status tab

Retail data solutions (Preview) in Microsoft Fabric

Capabilities Documentation
Automated deployment of Frequently bought together model Deploy Frequently bought together model (Preview)

February 2024

Store Operations Assist

Capabilities Documentation
Group survey questions into sections Group survey questions into section
Execution status tab in a plan Execution status tab
Plan errors tab in a plan Plan errors tab
Access Store Operations Assist Teams from Microsoft Viva Connections Configure Store Operations Assist Teams with Viva Connections

Use Store Operations Assist Teams from Microsoft Viva Connections

January 2024

Retail data solutions (Preview) in Microsoft Fabric

Solution/Capabilities Documentation
Retail data solutions (Preview) in Microsoft Fabric Retail data solutions (Preview)in Microsoft Fabric
- Retail industry data model (Preview) Retail industry data model (Preview)
- Sitecore OrderCloud connector (Preview) Sitecore OrderCloud connector (Preview)
- Frequently bought together model (Preview) Frequently bought together model (Preview)
- Copilot template for personalized shopping (Preview) Copilot template for personalized shopping (Preview)

Store Operations Assist

Capabilities Documentation
Copilot template for store operations/AI store operations Copilot template for store operations

December 2023

Smart Store Analytics

Feature Documentation
Notification for new version of Smart Store Analytics Upgrade Smart Store Analytics

Store Operations Assist

Feature Documentation
Measure execution time for planned tasks Measure execution time for planned tasks
Store Operations Assist in Microsoft Teams Use Store Operations Assist in Microsoft Teams
Inventory visibility in Store Operations Assist Setup Inventory visibility in Store Operations Assist
Use Inventory visibility in Store Operations Assist Mobile
Add multiple target group members to a target group Add multiple target group members to a target group
Automatically assign the same zone to a new branched task Automatically assign the same zone to a new branched task
Cancel a task setup Cancel a task setup
Specify time zone for business units Specify time zone for business units

Other updates:

  • Bug fixes done in Store Operations Assist and Smart Store Analytics.

November 2023

Smart Store Analytics

Feature Documentation
Use More Options control More Options - Smart Store Analytics

Store Operations Assist

Feature Documentation
Customize a copied plan Change template type in task setup in a copied plan
Enhanced Quick Plans Select task due time based on Microsoft Teams Shifts timings
Cancel a task from the task form page in Store Operations Assist Mobile Cancel a task in Store Operations Assist Mobile

Other updates:

  • Bug fixes done in Store Operations Assist and Smart Store Analytics.

October 2023

Smart Store Analytics

Feature Documentation
Store data is always processed and displayed in accordance with the local time zone of the specific store Performance of smart stores

Insights and recommendations from smart stores

Store Operations Assist

Feature Documentation
Setup and use Store Operations Assist integrated with Microsoft Teams Shifts Configure Store Operations Assist with Microsoft Teams Shifts

Use Store Operations Assist with Microsoft Teams Shifts
Execute surveys and ad-hoc tasks within Microsoft Teams Execute tasks within Microsoft Teams
Organize store task dependencies with subtasks Organize store task dependencies with subtasks
Streamline task distribution with manually created duplicate tasks Streamline task distribution with manually created duplicate tasks

September 2023

Store Operations Assist

Feature Documentation
Enhanced Retail insights dashboard Task completion rate %

Task cancellation rate %

Survey response summary tab

August 2023

Smart Store Analytics

Feature Documentation
Added total order column to the top stores by daily order volume KPI

Added total units column to the top products by unit sales KPI.
Chain Summary
Added hour range filter for stores Chain Summary

Store Operations Assist

Feature Documentation
Setup Store Operations Assist Teams Set up Store Operations Assist Teams

Use Store Operations Assist Teams
Add description for survey questions in task templates Description for survey questions
Use survey question type Rank order to rank responses Question types
Setup and use Store Operations Assist integrated with Microsoft Teams Approvals Use Store Operations Assist with Microsoft Teams Approvals
Publish Quick plans Publish Quick plans
Added workflow in Clienteling to change source from Dataverse to Dynamics 365 Customer Insights or custom APIs Change the source of data from Dataverse to Dynamics 365 Customer Insights tables

Change the source of data from Dataverse to any CDP using custom APIs

Other updates:

  • Bug fixes done in Store Operations Assist and Smart Store Analytics.

July 2023

Smart Store Analytics

Feature Documentation
Predictive AI model for customer traffic (Preview) Foot traffic forecast

Store Operations Assist

Feature Documentation
Added quick notes Take quick notes
Added workflow to assign a task to whole team Assign a task to whole team
Added workflow to prevent concurrent task updates Prevent concurrent task updates
Enhanced Retail insights dashboard Configure retail insights dashboard

View Retail insights dashboard
Added workflow to integrate Dynamics 365 Customer Insights with Clienteling Set up Dynamics 365 Customer Insights integration
Added Timeline tab in customer baseball profile card View customer baseball card profile

Other updates:

  • Bug fixes done in Store Operations Assist and Smart Store Analytics.

June 2023

Smart Store Analytics

Feature Documentation
Unit sales of the selected product by zones in stores Products screen

Store Operations Assist

Feature Documentation
Added flow for automatic task cancellation Automatic task cancellation
Added calendar view for to-do list Calendar view for to-do list

Enable calendar view settings
Added workflow to auto assign task to team Define task setups
Improved checklist before plan execution Publish and execute a plan

Other updates:

  • Bug fixes done in Store Operations Assist and Smart Store Analytics.