Unable to add account
My company require us to verify our account by Microsoft authenticator. When I use MA scan the QR code, a notification appeared: unable to add the account. I'm sure that the activation code is correct, meanwhile, I have also enable the push notification…
How to disable MFA and Microsoft Authenticator for all users
Hello Please i would like to know how to disable MFA and Microsoft authenticator for all users within the tenant?
Android Teams App infinite login loop when 2FA is enabled
I'm using Teams for home/family and it is working fine on my PC. But after installing the Android Teams app, when the app opens it enters an infinite loop trying to login. This entirely prevents me from using this app. This is clearly a major blocking…
cannot log in due to 2FA
I recently reset my phone which somehow lost all of my authenticator accounts. i have tried the' " i do not have use of authenticator" option but al it does is bring me to a prompt that allows me to choose, "use authenticator to approve…
How to recover authenticator accounts on new Android phone
I want to transfer my Microsoft Authenticator accounts to my new Android phone.
Migrate to the Authentication methods policy in Entra ID by 30 September 2025
When September 30 2025 roles around, does that mean that all users in an Microsoft 365 organization have to be using MFA and have SSPR configured for the organization?
Need help with organization account Authenticator
Basically, I've bought a new cellphone (Iphone), and I need to move my Microsoft Authenticator from the old to the new one. I've tried more than one thing, but nothing seem to work. Can you help?
Cant delete account from authenticator app
How can i delete account that failed to connect from the authenticator app? Cant find any button/option to delete it from my list.
Authenticator app not receiving the code
Hi there, I´m trying to sign in to my MS account but it is requiring Multifactor Authenticator code, I´m not using the previous number registered with, and also I have no other method of login enabled, which difficult the logging access from different…
MS Authenticator "Unable to restore" cloud deleted?
Hello everyone, I have the problem that I can't get the authenticator set up on my new cell phone. I had to send the old one in, but of course I had to reset it first. I didn't think anything of it because it's all stored in the CLOUD these days. When I…
MS Authenticator lost all my accounts
Today I lost access to all my accounts/codes stored in the Authenticator app. When I click "Start Recovery" I get a message "There is no backup stored in your iCloud account". I had backup turned on before switching to a new phone and…
Can't sign in to my authenticator app because the sign in process get a loop and wants authenticator to authenticate the sign in! And I am also the admin of my tenant...
When I try to sign in to my account it request the authenticator code or accept and I have no authenticator app installed after install it wants the same process to sign in…also I am the admin of the tenant and there is no other users.
Microsoft Authenticator provided wrong 2FA code for UPS login.
UPS requires me to sign into the employee website via Microsoft which uses Microsoft Authenticator app as a form of verification. It worked well until I switched from an Android to an iPhone and now it says the Authenticator app is giving the wrong 2FA…
I accidentally deleted microsoft authenticator app
I accidentally deleted microsoft authenticator app and I couldn't login to my microsoft school account. How can I login by myself because I've reached my school IT but the authenticator is still there. Thanks in advance :)
Can't access otp while searching
Hello, if i search for an website OTP i can't access the code, only if i scroll trough the whole list.
Can I recover authenticator credentials on both Android and iPad without overwriting data?
I have set up authenticator credentials on my Android device and then on my iPad. Is it possible to recover both without overwriting any data?
Locked out from work account for 2 weeks due to authenticator app
I, along with hundreds of other people are having the same issues with a work accounts! We cant accesss emails, one drive, anything thats needs to log in. You cant even click on the help button for a business 365 account without logging in. It keeps…
Telefonum çalındı hattımı herşeyimi değiştirdim hotmail'i me giriş yapamıyorum authenticatör kod diyor kod yok giriş yapamıyorum uygulamaya acill yardımcı olursanız çok sevinirim
Telefonum çalındı hattımı değiştirdim yeni hat çıkarttım Ama Hotmail adresime giriş yapamıyorum authenticatörkod diyor giriş yapamıyorum gerekirse kimlik ehliyet fotoğraflarını atayım çok acil hesabıma giriş yapmam lazım yardım acill
How can I recover access to my M365 Account when it is the only account, and an admin account, but authenticator needs to scan the QR code to complete registration
I have a single user M365 business account that was only purchased so I could purchase a Visio subscription. I dont use this account for anything else. I had to replace my phone, and was able to recover the Authenticator configuration on the new…
Why my usb token key doesn't shows up in safenet authentication application
Hi. Thank you for reading. My usb token key doesn't shows up in safenet authentication application despuite the fact that the usb token is visible in my device manager. I previously made my own search and actions on the topic by reading blogs…