Synapse crashes browser when uploading a workspace package

Timothy Lu 0

Every time I attempt to upload a package to the managed libraries in synapse, it causes a crash of my entire browser. This behavior occurs when I click on the file upload button, and has been consistent across multiple browsers. Is there a known problem with Mac users?

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I am on Mac OS 13.2.1, have tried edge as a first party browser and chrome.

PRADEEPCHEEKATLA-MSFT 77,081 Reputation points Microsoft Employee

2023-03-23T07:02:15.15+00:00
Timothy Lu - Thanks for the question and using MS Q&A platform.

There could be various reasons why your browser crashes when you attempt to upload a package to the managed libraries in Azure Synapse Analytics. Here are a few things you can try to troubleshoot and resolve the issue:

Clear your browser's cache and cookies and try again. Sometimes a build-up of cache and cookies can cause performance issues, including crashes.

Check if you are running the latest version of the browser. If not, update it and try again.

Disable any browser extensions or add-ons and try again. Sometimes extensions or add-ons can interfere with the browser's performance.

Try uploading the package from a different computer or network. This can help determine if the issue is related to your computer or network.

Check if there are any network issues that may be causing the problem. You can try restarting your modem or router, or contacting your internet service provider (ISP) to see if there are any known network issues.

If none of the above solutions work, you may need to contact Microsoft support to help diagnose and resolve the issue.

It is also worth noting that there is currently no known issue specific to Mac users uploading a package to the managed libraries in Azure Synapse Analytics.

Hope this helps. Do let us know if you any further queries.
PRADEEPCHEEKATLA-MSFT 77,081 Reputation points Microsoft Employee

2023-03-28T07:38:02.2+00:00

Timothy Lu - We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.