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IME Failed to connect https://manage.microsoft.com/RestUserAuthLocationService/RestUserAuthLocationService/Certificate/ServiceAddresses

Lazher YAAKOUBI 191 Reputation points
Sep 26, 2023, 12:27 PM

Hello,

I have an issue With AutoPilot on IME ( Apps : identify), in the log my computer trying to connect to manage.microsoft.com/* using the proxy: fef.msua01.manage.microsoft.com, the connection failed.

Proxy server configured via GPO.

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Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
502 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,570 questions
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  1. Lu Dai-MSFT 28,461 Reputation points
    Sep 27, 2023, 1:42 AM

    @Anonymous Thanks for posting in our Q&A.

    Based on my research, I find someone has this similar issue about IME connection. Here is the link:

    https://social.technet.microsoft.com/Forums/en-US/0b9a27e1-d2a7-4ed0-9510-0e4ec0acf269/intune-management-extension-connection-issue

    And please try the workaround shared by Jaybird to check if this issue is fixed.

    https://social.technet.microsoft.com/Forums/Windows/en-US/4e21cca6-647d-43bf-a9e7-8056dd06ca78/intune-management-extension-proxy-settings?forum=microsoftintuneprod

    If there is anything update, feel free to let us know.


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