[Migrated from MSDN Exchange Dev]Microsoft 365 , 1 licese 5 PCs installable , some not working over month ?

Question

[Note] This thread was originally posted on MSDN. As the MSDN Exchange Dev forum mainly focuses on developing issues and the TechNet Exchange forums for general questions have been locked down, we manually migrated this one to Microsoft Q&A platform to continue the troubleshooting.

Microsoft 365 , 1 licese 5 PCs installable , some not working over month ?

Sincerely

Answer 1

Hi ,
Which type of license you bought?
Does the problem of unavailability occur in the direction of Exchange? If so, are there any specific problems or errors?
Based on my knowledge, even though users don't need to be connected to the internet all the time to use Microsoft 365 Apps, users must connect to the internet at least once every 30 days. This is so that the status of their Office 365 (or Microsoft 365) subscriptions can be checked. If users don't connect within 30 days, Microsoft 365 Apps goes into reduced functionality mode. After users connect to the internet and their subscription status is verified, all the features of Microsoft 365 Apps are available again.

----------

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Document introducing the 1 license for 5 PCs or Phones, not mentioned how about 3 xPCs + 2x Phone alright ?
Ref:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_dep365-mso_o365b/microsoft-office-365-business-subscription-allows/8cb07b3f-58ee-444b-bd56-04a773fc1cee

Secondly , when users installed 3/5 PCs, rest else 2/5 quota once USED whatever plots is , Microsoft how to control , detect it out and help the client except to , check the @Karima ben .com sign in installation record ?

Third thing additionally , [this been test Sync over a month daily for ONE license personal ]
//
MX outlook ActiveSync (working 6~8 years from outlook having such account option) for installed 1/5 PC of to the 3/5 total, Sync inbox, sent ..outbox failing is because of the 2nd talking above ?

//
Following installed imap/smtp group servers having had similar thing ?

Sincerely

Answer 3

Hi @BleuOisou-3552 ,

1. According to the information in the link you provided, you can see that the relationship between PC and iPhone is "and", so you can use it on three PCs and two Phones at the same time.
2. You could view the device that your account is logged into in the link below, and you can disable the device.
   Link:Device list
3. In order to better solve your problem, I want to confirm your third question with you. You mean that your "Inbox" sync failed, and you suspect that the reason for the failure is caused by multiple device logins. If I understand wrong, please correct it in time.

----------

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.