Log Files Missing on SCCM Server Site

Question

Hi,

I am trying to troubleshoot an ADR issue. The ADR is working fine but the software update groups are not getting created daily. The last two groups set up by ADR were created on October 25th and October 31st.

I tried looking for rulesengine.log in the SCCM Server file under : C:\Program Files\Microsoft Configuration Manager but the logs folder is missing and there are no folders under Microsoft Configuration Manager folder.

The ADR rule is set to "Automatically deploy all software updates found by this rule and approve any license agreements".

The Evaluation schedule is set to "Run the rule after any software update point synchronization". The software update is set to sync every night at 2:0 a.m.

Any ideas why the software update groups are not created every day and why the logs folder would be missing on the SCCM server?

Thanks in advance,

Answer 1

Hi @Aprillian ,

Could we check the option of create a new Software update group is checked in the general tab? Otherwise the update is added to an existing software update group.

Besides, we could try to find the log named ruleengine.log instead of rulesengine.log, which in the SCCM Server file under : C:\Program Files\Microsoft Configuration Manager but the logs folder.

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Answer 2

Hi @Aprillian ,

You can find the SCCM Install path in the following registry key :

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SMS Primary Site

Regards,

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Answer 3

Hi Everyone,

Turns out Ruleengine.log was under X:\Install\Logs but not under C:\Program Files\Microsoft Configuration Manager.

Thanks,