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Trying to deploy print driver in Intune

Carl C. Maschke 0 Reputation points
Oct 21, 2024, 10:23 PM

Trying to deploy print driver

Cannot use Universal Print printer

Deployed driver with Win32 application package and it failed. I cloud not find meaningful log entries.

How should I deploy drivers?

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
689 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,251 questions
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  1. S.Sengupta 20,211 Reputation points MVP
    Oct 22, 2024, 12:17 AM

    Open Event Viewer > Application and Service Logs > Microsoft > Windows > PrintService to find print-related errors.

    Download the Win32 Content Prep Tool from the Microsoft site.

    Use Add-AppxPackage or a custom PowerShell script if you need to run any additional setup commands to install driver.

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  2. Crystal-MSFT 49,861 Reputation points Microsoft Vendor
    Oct 22, 2024, 2:02 AM

    @Carl C. Maschke, Thanks for posting in Q&A. To deploy app via Intune win32, please ensure the app support silently install. Then test to see if the silent install command can work when we manually run it.

    1.Download and install PSExec tool to run with system account.

    2.CD to PSTools directoryUser's image

    3, psexec –i –d –s cmd.exe to run cmd in Ntauthority\system context User's image

    4.whoami to check running context

    User's image

    5.Switch the app location and run the app install command we configured to see if the app can be installed silently User's image

    Meanwhile, share some links about deploy printer driver via Intune for your reference:

    https://call4cloud.nl/deploy-printer-drivers-intune-win32app/

    https://www.pdq.com/blog/using-powershell-to-install-printers/

    https://msendpointmgr.com/2022/01/03/install-network-printers-intune-win32apps-powershell/

    Note: Non-Microsoft link, just for the reference.

    Please try the above suggestion and if there's any update, feel free to let us know.


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  3. Alan Morris 1,161 Reputation points
    Oct 30, 2024, 7:31 PM

    Hi, the Universal Print Class driver is already staged to the driver store of all Windows 10 and 11 systems. You can't add the package. nor do you need to add the package to any supported version of Windows. The driver is hidden, Excludefromselect, from any UI supported method to install print drivers so PowerShell is going to be the best way to pull the files from the driverstore\filerepository directory and add them for the print spoiler use.

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