Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
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Azure Data Factory Copy activity execution information not available
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 72%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vamsi Bora
6
Reputation points
hi
Why is the copy activity execution information blank and Integration run time set to unknown?
I have a pipeline with a copy activity which reads data from Cosmos DB and writes to Storage Account.
The copy data activity runs for 2hrs 45mins . However the Integration Runtime is shown as Unknown and copy activity does not display the execution details .
The CosmosDB linked service (source) and Storage account linked services(destination) are configured to use Azure managed integration run time.
Thanks
Vamsi
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 70%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
MartinJaffer-MSFT 26,081 Reputation points2021-06-17T21:05:12.093+00:00 Hello @Vamsi Bora and welcome to Microsoft Q&A.
This unusual behavior requires deeper investigation and more personal communication than I can provide here.
Please open a support request so our engineers can take a closer look. Details to follow in private message.
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MartinJaffer-MSFT 26,081 Reputation points
2021-06-17T21:09:13.11+00:00 This is a private message visible only to you, @Vamsi Bora , and to moderators.
If you do have a support plan, you can open a support request at how-to-create-azure-support-request.
If you do not have a support plan, I can provide you a 1-time free support ticket. To do so, please send me an email at
AzCommunity@Microsoft.com
Please include my name in the subject line.
In the body I will need your subscription ID, and this page URL. -
Vamsi Bora 6 Reputation points
2021-06-18T06:41:49.647+00:00 @MartinJaffer-MSFT ,have emailed you the details for the support ticket. Thank you.
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MartinJaffer-MSFT 26,081 Reputation points
2021-06-18T20:21:38.507+00:00 Acknowledged. Further directions will be in reply email. Thank you for your cooperation.
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Vamsi Bora 6 Reputation points
2021-06-21T15:39:15.813+00:00 Turns out that we have a support agreement and i have to request through the support through that channel. closing this thread. Thank you.
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