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Outlook version 16.61, unable to use search. There is no match for anything searched. And cannot be rolled back
Hi
Is it using a local PST file ? (a mail/pop/smtp account)
If so, I would scan the file to be sure it's ok, search for scanpst.exe, it's inside the installed folder. Scan it and come back with the result.
Make sure Windows Search is enabled too.
Thanks
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Hi @zhidong zhai ，
Welcome to our forum!
Based on my search on Outlook for Mac, it works well.
Do you have the latest updates installed on the computer?
Click Help> Check for updates and check if the problem gets resolved.
Besides, it is recommended you try creating a new profile, which will create a new database and re-download your email from the server. You can rename your old profile or set the new profile to be your default then re-add your account. See: Manage profiles or identities in Outlook for Mac
Hope this can help you!
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Hi @zhidong zhai ，
Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
After creating a new profile, you can use the search function, but the search results are incomplete
At the same time, the following problems will occur after creating a new configuration file:
Hi @zhidong zhai ，
According ot my search, wrong Outlook folder location, special characters in a profile’s name, and incomplete Spotlight indexing are possible causes of the Outlook search not working on Mac.
And you can refer to the troubleshootings in this article: Outlook Search Not Working On Mac
(Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
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