Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,722 questions
2 answers
can't recover e-mail
Someone tried to hack my email twice. I changed my password, but now I've been completely locked out of that e-mail account. I tried filling in the forum a couple times, but Microsoft keeps sending me mails that i haven't given them enough information,…
Outlook | Web | Outlook.com | Email
asked 2026-03-22T08:15:34.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 70%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Amanda Oyen
0
Reputation points
answered 2026-03-22T08:53:24.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
43,820
Reputation points
Independent Advisor
1 answer
I've a problem within update
Within an update, my laptop ask me an bitlocker number. But haven't this code, and i've not activate the device encryption. In my Microsoft account, in device section, manage keys, your site tell me that it cannot find key? How can I recover the…
Windows for home | Windows 10 | Windows update
23,748 questions
asked 2026-03-20T19:30:27.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 38%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Valérie Charrier
0
Reputation points
edited an answer 2026-03-22T08:48:18.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
华佳浩
5
Reputation points
2 answers
AZ-900 certificate
Given a AZ-900 exam and passed scoring 826 in the morning. But there is nothing where i can certificate or i have given the exam. There is nothing showing in the profile or credentials. Also I didn't got any mail after completing the exam.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
56,478 questions
asked 2026-03-20T12:10:36.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 20%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Krishan Singh
0
Reputation points
commented 2026-03-22T08:47:00.2166667+00:00
Julian Sharp
36,851
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure AI Foundry - Does AI Agent Service route model inference calls through AI Gateway (APIM)?
I have an Azure AI Foundry setup with AI Gateway (Azure API Management) enabled on my project. I'm trying to understand whether the AI Agent Service routes its internal model inference calls through the AI Gateway. My setup: Foundry resource with AI…
Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
1,134 questions
asked 2026-02-16T12:55:16.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aviah Ben Michael
20
Reputation points
accepted 2026-03-22T08:46:28.0533333+00:00
Aviah Ben Michael
20
Reputation points
3 answers
How to activate scroll option in my touch pad
Scroll option doesn't work in My touch pad of HP laptop with Windows 11
Windows for home | Windows 11 | Devices and drivers
23,696 questions
asked 2026-03-19T12:35:27.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Mervin Fernandez
5
Reputation points
edited an answer 2026-03-22T08:45:37.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
11,270
Reputation points Microsoft External Staff
Moderator
1 answer
how to fix the error message related to endnote.
**some citations are unreadable, your Microsoft account might not be compatible with EndNote21.**Please contact Microsoft Tech Support for assistance. what does it mean? and how can I deal with it?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,604 questions
asked 2026-03-22T06:29:33.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
daesoon kim
0
Reputation points
answered 2026-03-22T08:44:26.01+00:00
Alvise Cervellati
5,550
Reputation points
Independent Advisor
1 answer
I cant complete my welcome task
My welcome task has been stuck on 4/5 for the past 2 weeks even though ive explored all parts of the dashboard. I need to hurry or else my 1000 point reward will expire. Please Help
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,843 questions
asked 2026-03-22T08:01:35.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 95%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Allison Burgers
5
Reputation points
answered 2026-03-22T08:39:41.1733333+00:00
Estrella721
43,820
Reputation points
Independent Advisor
2 answers
How to reinstall office 2024
I uninstalled office 2024 so I could download PST files from outlook, now I'm trying to reinstall it and not allowing me. office 2024 has also disappeared from my account, so there is no trace of it ever been there
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,028 questions
asked 2026-03-22T08:00:53.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered 2026-03-22T08:39:29.1033333+00:00
DaveM121
905.8K
Reputation points
Independent Advisor
2 answers
Need help upgrading from Personal to Family subscription (billing not adjusted)
I currently have a Microsoft 365 Personal subscription, which I paid $159 for in October 2025. I would like to upgrade to a Microsoft 365 Family subscription, which costs $179, but when I try to upgrade, I am being charged the full $179 instead of the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,431 questions
asked 2026-03-22T07:58:22.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 95%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paula Bowers
0
Reputation points
commented 2026-03-22T08:35:39.8366667+00:00
DaveM121
905.8K
Reputation points
Independent Advisor
1 answer
Microsoft 365 inaccessible on new tablet
Why can't I log into my personal account on Microsoft 365 on new tablet?
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,878 questions
asked 2026-03-22T07:51:17.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tonya Makletzoff
0
Reputation points
answered 2026-03-22T08:31:59.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
79,610
Reputation points
Independent Advisor
2 answers
How do I get my camera working in windows 11??
I am trying to set up my camera for my laptop, & I need to troubleshoot it in windows 11?
Windows for home | Windows 11 | Windows update
15,196 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
4 answers
Sleep Button is missing
I can't put the computer on sleep, I don't get the sleep option
Windows for home | Windows 11 | Sleep and Power on, off
2,143 questions
asked 2026-03-21T17:29:19.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Silvia Laucirica
0
Reputation points
answered 2026-03-22T08:24:34.41+00:00
Kapil Arya
37,981
Reputation points
Volunteer Moderator
3 answers
lost all sound after installing a new SAMSUNG monitor
lost all sound after installing a new SAMSUNG monitor
Windows for home | Windows 11 | Devices and drivers
23,696 questions
asked 2026-03-19T16:42:33.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 36%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Robin Eddy
0
Reputation points
commented 2026-03-22T08:24:28.18+00:00
Sin-D
11,270
Reputation points Microsoft External Staff
Moderator
3 answers
camera error
3-5 Days e go my camera still propers but now My camera suddenly not working help me disolve this error: 0xA00F4244 no camera is attached . At my device manager , i cant find my camera driver.
Windows for home | Windows 11 | Devices and drivers
23,696 questions
asked 2026-03-19T12:34:28.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 75%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
JEFFCADNEY TINGGI
0
Reputation points
commented 2026-03-22T08:24:14.4866667+00:00
Sin-D
11,270
Reputation points Microsoft External Staff
Moderator
3 answers
camera not working
its does'nt visualze any things and plz check complete soon my problem fast #windows for home | windows 11 devices and system failures
Windows for home | Windows 11 | Performance and system failures
31,973 questions
asked 2026-03-19T08:02:39.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 41%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
gowtham ganaparapu
0
Reputation points
commented 2026-03-22T08:23:48.32+00:00
Sin-D
11,270
Reputation points Microsoft External Staff
Moderator
2 answers
Laptop Camera Not Working Issue.
Dear Support Team, I hope you are well. I am facing an issue with my laptop camera. The camera is not working properly and it is not turning on in any application like Zoom or Camera app. I have already tried basic troubleshooting such as restarting the…
Windows for home | Windows 11 | Devices and drivers
23,696 questions
asked 2026-03-19T08:12:13.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 13%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Muhammad Haseeb
0
Reputation points
commented 2026-03-22T08:23:31.4366667+00:00
Sin-D
11,270
Reputation points Microsoft External Staff
Moderator
2 answers
Can't get any volume
Need help with the volume on my laptop. No sound at all
Windows for home | Other | Devices and drivers
6,661 questions
asked 2025-09-18T01:51:42.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 92%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGE%3C/text%3E%3C/svg%3E)
george enclarde
0
Reputation points
commented 2026-03-22T08:22:09.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sophie Rees
0
Reputation points
2 answers
I have used the wrong email address to activate Office
I purchased MS office through my employer however I used the incorrect email to activate it. Now, I am unable to use MS office on my computer and I am being asked to repurchase.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,136 questions
asked 2026-03-22T07:47:34.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 16%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Elizabeth Candelario
0
Reputation points
answered 2026-03-22T08:21:18.5366667+00:00
DaveM121
905.8K
Reputation points
Independent Advisor
1 answer
CLEAN INSTALL OF WINDOWS NO STORE, TRHIS IS GETTING VERY DISAPOINTING IS LUDICROUS!
I CANNOT SIGN IN TO THE DAMNED STORE AFTER A CLEAN INSTALL OF WINDOWS. IT KEEPS ON GETTING ME THE DAMNED ERROR THAT SOMETHING HAPPENED AT OUR END! WHY DO YOU HAVE TO MAKE THINGS SO DAMNED DIFFICULT!
Windows for home | Windows 11 | Microsoft Store
3,183 questions
asked 2026-03-22T08:19:46.5966667+00:00
DAVID VAGNETTI
0
Reputation points
answered 2026-03-22T08:20:00.7633333+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
scheduling a teams live
Hi, I've subscribed today to Microsoft E1 licence and still can't seem to set up a teams live for schedule next week. Do I need to do something else? If anyone can explain the process that would be a great help as this is the first time we've needed a…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,109 questions
asked 2026-03-20T13:35:15.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 66%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mick Lindsay
20
Reputation points
commented 2026-03-22T08:18:28.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
18,395
Reputation points Microsoft External Staff
Moderator