Get started with patient trends (preview)

Important

  • Patient trends (missed appointments model) was previously offered in preview mode to allow Microsoft Cloud for Healthcare users to test its functionality. However, after careful evaluation, we've decided not to make it generally available.

    Effective April 7, 2024, the solution will no longer be supported, and deployment via the Microsoft Cloud Solution Center will be discontinued.

  • This is a preview feature.

  • Preview features aren't meant for production use and may have restricted functionality. These features are available before an official release so that customers can get early access and provide feedback.

The patient trends (preview) feature includes the following components:

  • AI model in Dynamics 365 Customer Insights to predict missed appointments.
  • Measure template in Customer Insights.
  • Control for viewing missed appointment predictions in unified patient view.
  • Control for viewing Customer Insights measures in unified patient view.

For more information about each of these components, review the following articles:

Section Content
Overview and prerequisites for missed appointments (preview) Contains general information about the AI model, including important prerequisites.
Set up Customer Insights for patient trends (preview) Contains information about setting up Customer Insights with the measure template and the AI model.
Create AI model for missed appointments (preview) Contains additional information for configuring the AI model.
Set up unified patient view controls (preview) Contains information about setting up the unified patient view controls (preview).
Troubleshoot patient trends (preview) Contains information about troubleshooting patient trends (preview).
Use patient trends (preview) Contains information about how to use the missed appointment predictions and the controls.

See also

What is Microsoft Cloud for Healthcare?
Overview and prerequisites for missed appointments (preview)
Set up Customer Insights for patient trends (preview)
Create AI model for missed appointments (preview)
Set up unified patient view controls (preview)
Troubleshoot patient trends (preview)
Use patient trends (preview)