Share via


Frequently asked questions about try and buy in the commercial marketplace (Partner Center)

This article answers questions about the try and buy feature in the commercial marketplace.

What is the difference between Microsoft AppSource and Azure Marketplace?

Microsoft AppSource includes business and industry solutions, such as apps that integrate into Microsoft 365, Dynamics 365, and Power Platform services. Azure Marketplace includes IT and developer solutions built on Azure or used within Azure subscriptions.

What is required to purchase solutions from Microsoft AppSource or Azure Marketplace?

Azure Marketplace requires that customers have a Microsoft Entra ID and an active Azure subscription. If both requirements aren't in place, the customer is asked to create them in the purchase flow.
Microsoft AppSource requires customers to have a Microsoft Entra ID. If the ID doesn't exist, the customer is asked to create it in the purchase flow.

What payment methods are supported in the commercial marketplace?

Microsoft AppSource supports credit card payments or invoicing. Azure Marketplace supports credit card payments or invoicing. Offers purchased through Azure Marketplace are automatically added to customers' Azure bill and are charged according to the payment method associated with their subscription.

What is the difference between a free trial and a demo?

Both are great ways to make sure that a solution is the right choice for your organization before you commit to a purchase.

  • Free Trial: Access the full solution for a limited time. A free trial can be useful when you want to evaluate a solution's capabilities within your exact business scenarios.
  • Demo: Watch a short explanatory video that highlights the top features and capabilities of an application.

What offer types can be purchased through the commercial marketplace?

Customers can purchase the following offer types through the commercial marketplace:

  • Azure Application (Managed application)
  • Azure Container
  • Azure Virtual Machine
  • Software as a service (SaaS)
  • Dynamics 365 apps on Dataverse and Power Apps
  • Power BI visual

What can block a purchase in the commercial marketplace?

For Microsoft AppSource, the customer must have a credit card with a billing address in the same country/region as their Microsoft Entra instance, and the customer's Microsoft Entra admin must ensure that the system doesn't prevent authentication to Microsoft AppSource. For Azure Marketplace, the customer must have an active Azure subscription and a user account with Owner or Contributor permissions on that subscription. The customer's Azure administrator must ensure that the Azure Policy doesn't conflict with the offer being purchased, and that Azure Marketplace isn't disabled.