1500 XP

Manage users, licenses, guests, and contacts in Microsoft 365

54 min
Module
12 Units

Intermediate

Administrator

Solution Architect

Technology Manager

Office 365

This module provides instruction on how to create and manage user accounts, assign Microsoft 365 licenses to users, recover deleted user accounts, and create and manage guests and contacts.

Learning objectives

By the end of this module, you should be able to:

Identify which user identity model best suited for your organization.
Create user accounts from both the Microsoft 365 admin center and Windows PowerShell.
Manage user accounts and licenses in Microsoft 365.
Recover deleted user accounts in Microsoft 365.
Perform bulk user maintenance in Microsoft Entra ID.
Create and manage guests and collaborate with them in SharePoint sites.
Create and manage contacts.

Start

Prerequisites

None

This module is part of these learning paths

MS-102 Configure your Microsoft 365 tenant

Module assessment

Assess your understanding of this module. Sign in and answer all questions correctly to earn a pass designation on your profile.

Take the module assessment

Introduction 1 min
Determine the user identity model for your organization 5 min
Create user accounts in Microsoft 365 6 min
Manage user account settings in Microsoft 365 3 min
Manage user licenses in Microsoft 365 5 min
Recover deleted user accounts in Microsoft 365 3 min
Perform bulk user maintenance in Microsoft Entra ID 9 min
Create and manage guest users using B2B collaboration 9 min
Collaborate with guests in a SharePoint site 4 min
Create and manage contacts 4 min
Knowledge check 4 min
Summary 1 min