Take Control of a User Session

• Applies to:

  ✅ Windows Server 2025, ✅ Windows Server 2022, ✅ Windows Server 2019, ✅ Windows Server 2016, ✅ Windows 11, ✅ Windows 10

As a MultiPoint Dashboard User, you can assist another user by remotely accessing his or her desktop using the Take Control feature.

1. In MultiPoint Dashboard, on the Home tab, click the thumbnail image of the desktop for the user you want to assist.

2. On the Assist tab, click Take Control. The user's desktop opens on your desktop, and then you can navigate their desktop using your keyboard and mouse.

3. When you are finished assisting the user, click Stop.

   Note

   You may need to minimize the user's desktop to see your MultiPoint Dashboard.

See Also

Manage User Desktops Using MultiPoint Dashboard