Outlook mobile app connectivity in same netowrk for Internal Exchange server 2019

Ahmad Nadeem 1 Reputation point
2022-03-08T10:46:36.34+00:00

Hi I have deployed exchange server 2019 in my environment. Exchange web app and outlook client for windows is able to login internally without internet requirement. I have also login exchange user on Gmail app and won Windows email client. I am unable to login on android outlook app.
error"the connection to your email server is timed out. Please check your email setting"

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,996 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,435 questions
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10 answers

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  1. Ahmad Nadeem 1 Reputation point
    2022-03-09T09:57:41.137+00:00

    Hi I have added the A record as you mentioned I am facing autodiscovery latency on this screenshot is attached

    181414-1.png


  2. Ahmad Nadeem 1 Reputation point
    2022-03-10T09:07:50.947+00:00

    181875-2.png

    Result of command is attached.


  3. Ahmad Nadeem 1 Reputation point
    2022-03-11T09:25:07.387+00:00

    yes It is installed. If I access webmail.domain.com the connection is secure.

    182212-5.png


  4. Ahmad Nadeem 1 Reputation point
    2022-03-15T14:47:13.103+00:00

    No, It is required to add ?

    secondly can you please clear me about outlook mobile app connectivity required exchange to be publish online or it will work fine internally without publishing?


  5. Ahmad Nadeem 1 Reputation point
    2022-03-16T09:11:48.337+00:00

    I have added activesync url still it is not working. I think we have to publish it online as you can see below link.

    https://learn.microsoft.com/en-us/exchange/clients/outlook-for-ios-and-android/use-basic-auth?view=exchserver-2019