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Outlook mobile app connectivity in same netowrk for Internal Exchange server 2019

Ahmad Nadeem 1 Reputation point
Mar 8, 2022, 10:46 AM

Hi I have deployed exchange server 2019 in my environment. Exchange web app and outlook client for windows is able to login internally without internet requirement. I have also login exchange user on Gmail app and won Windows email client. I am unable to login on android outlook app.
error"the connection to your email server is timed out. Please check your email setting"

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,387 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,747 questions
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10 answers

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  1. Ahmad Nadeem 1 Reputation point
    Mar 9, 2022, 9:57 AM

    Hi I have added the A record as you mentioned I am facing autodiscovery latency on this screenshot is attached

    181414-1.png


  2. Ahmad Nadeem 1 Reputation point
    Mar 10, 2022, 9:07 AM

    181875-2.png

    Result of command is attached.


  3. Ahmad Nadeem 1 Reputation point
    Mar 11, 2022, 9:25 AM

    yes It is installed. If I access webmail.domain.com the connection is secure.

    182212-5.png


  4. Ahmad Nadeem 1 Reputation point
    Mar 15, 2022, 2:47 PM

    No, It is required to add ?

    secondly can you please clear me about outlook mobile app connectivity required exchange to be publish online or it will work fine internally without publishing?


  5. Ahmad Nadeem 1 Reputation point
    Mar 16, 2022, 9:11 AM

    I have added activesync url still it is not working. I think we have to publish it online as you can see below link.

    https://learn.microsoft.com/en-us/exchange/clients/outlook-for-ios-and-android/use-basic-auth?view=exchserver-2019


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