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Hi. I'm trying to set up a "Trusted Signing Account" and I'm stuck on the Identity Validation stage. For some reason it gives me error "Email verification failed". Without any further explanation and hints on what to do and what's…
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Dear Microsoft Azure Team, I hope this message finds you well. I am writing to inquire about the regional availability of the Azure Trusted Signing service. As an organization based in Israel, we are very interested in using this service to manage our…
We submitted our identity validation request on April 21. After addressing the initial issue with the submitted documents, the status of our request has remained “In Progress” to this date.
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Attempting to setup a Trusted Signing certificate for my organizational account. I created the initial signing account and clicked Identity Verification. I receive this information and cannot continue: At this time Trusted Signing is only available to…
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I tried to login to Azure Portal and Microsoft learn. Everything was normal until I received a text message to my phone from "Xing" with the codes required to login. Can anyone explain why I got that unusual text message? Has anybody else…
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Hello Support, I was under the impression that Azure Trusted Signing is available to individuals (not just organizations) according to this article:…
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It looks like trusted signing recently left public preview and requires organizations to be in the US/Canada and have a history of 3 years. Is there any exception process for this or extended verification we can provide? There are many startups that are…
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Hello, I successfully verified my domain (copypastereport.com) via TXT record about 24 hours ago and I am attempting to create a Public Trust certificate profile in Azure Trusted Signing. However, the "Verified CN and O" dropdown remains empty…
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My company meets the requirements for identity validation but the button + New Identity is disabled and showing the message: At this time Trusted Signing is only available to organizations based in the USA and Canada that have a verifiable history of…
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I'm encountering an issue with Azure AD authentication and need assistance resolving it. Below are the details of the error: Error Code: 500121 Request Id: 65a0a6cf-aa79-4096-800e-bbe99c1b7800 Correlation Id:…
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I have the Resource Group and Trusted Signing Account configured and user has the Trusted Identity verifier role. I added all my company details and later received a "has been updated to Validation Fail status." email, without even being…
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Hello, We have an identity validation submission currently in an "Action Required" state that we’d like to close or remove, as there doesn’t appear to be an option to delete it in the portal. Submission ID:…
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When will the Trusted Signing service be available again for other countries?
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Hello, We are currently enrolled in the Azure Trusted Signing Preview and have completed identity validation. Our Trusted Signing Account and Certificate Profile are active. We are exploring whether REST API access is available for Preview tenants. When…
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Hello, Our Identity validation has been processing for over 7 days. We meet the requirements of being based in Canada and having a verifiable history of 3+ years. I have not received any emails or updates from Azure. All the information was entered…
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identity validation progressing more than 7 days. and we pay for developer support but cannot open support ticket
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I'm trying to go through identity validation for our trusted signing account. But it keeps getting declined with "Email verification failed." 1st attempt, directly failed with "Email verification failed." 2nd attempt, received an…
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I hope I have put the right tags onto this question. Anyway... I want to change my Codesigning to Microsoft Azure Codesigning with SignTool. So, I have done everything according to this Tutorial…
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We have a subscription with Developer support: And a Trusted Signing validation request that "failed": I see no information in the portal and no ability to escalate to support other than via Q&A here. Can I please get help verifying our…
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Hi There, We're trying to use Trusted Signing, but our Identity Validation has been stuck In Progress for two weeks. Is there anybody we can contact to find out what the delay is, we really need to start signing our applications. Thanks, Lloyd
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