Azure Communication Services documentation

Build powerful, cloud-based communication and customer engagement experiences by adding voice, video, chat, sms, email, teams interoperability, call automation, and telephony to your apps.

Other services

Explore other Azure Communication Services capabilities.

Teams Interoperability

Interoperability between Azure Communication Services and Microsoft Teams enables your applications and users to participate in Teams calls, meetings and chats.

Call Automation

Call Automation provides a new set of APIs to help developers build server-based, intelligent calling workflows.

UI Library

UI Library gives you a library of production-ready, fully accessible UI components to easily build modern communications user experiences using Azure Communication Services.

Job Router

Job router allows you to direct each customer interaction to the correct customer service resource with a mix of predefined and runtime rules and policies.

Core Scenarios

Whether you're just starting or have lots of experience, our prebuilt communications solutions help you arrive at your business goals quickly and effectively.

Other Resources