Improve productivity with natural language search in Copilot

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts - - May 31, 2024

Business value

Copilot in Dynamics 365 Sales is an AI assistant for sellers who want to leverage real-time insights and streamlined workflows to effectively manage their sales activities, nurture customer relationships, and achieve sales success. With this feature, sellers can use Copilot in Dynamics 365 Sales to ask questions in natural language and get answers and insights from Copilot to leverage its full potential.

Feature details

As a seller, you can:

  • Instruct Copilot to retrieve information from Dynamics 365 Sales using natural language.
  • Use Copilot to get contextual insights and recommendations.

Screenshot of natural language search and response in Copilot

Screenshot of Copilot chat

Geographic areas

This feature will be released into the following Microsoft Azure geographic areas:

  • Germany
  • Norway
  • Singapore
  • South Africa
  • Switzerland
  • United Arab Emirates
  • United States
  • Europe
  • Asia Pacific
  • United Kingdom
  • Australia
  • Brazil
  • Canada
  • India
  • Japan
  • France
  • Korea