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Support Options

Technical Support, March 2018 and beyond

Starting in March 2018, Microsoft provides technical support to licensed companies by answering questions sent by email to AskDRM@microsoft.com.

Sending email to AskDRM

Note

The Collaborate Portal and Connect Portal are retired.

Licensing Operations

Microsoft provides legal agreement administration and support for the following:

  • Licensing and Downloading the PlayReady Device Porting Kit and the PlayReady Server SDK
  • PlayReady Licensing Agreement(s) management
  • PlayReady Certificate and Deliverables (PK and SDK) fulfillment
  • PlayReady royalty reporting and invoicing support

through:

Website home page for WMLA licensing

Business Discussions

All conversations regarding business inquiries about PlayReady should be emailed in English to playready@microsoft.com.