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Frequently asked questions
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How do I start this challenge?
You will need to register for this challenge using your Microsoft Learn profile. Once the challenge begins, you will see the modules you will need to complete.
If you don’t have a Microsoft Learn profile, that is okay. You can create one as you register.
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How do I complete this challenge?
To complete this challenge, you'll need to finish the designated collection of Microsoft Learn content before the challenge end date.
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What should I do if I’m having an issue with a sandbox, knowledge check or loading/completing a module page?
For all issues with Microsoft Learn modules, please report your feedback on the Microsoft Learn troubleshooting page.
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How can I tell if I’ve completed the challenge?
The ‘where you stand’ section will display a fraction that equals 100% (e.g. 8/8 or 20/20).
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Do modules I’ve completed before the challenge started count towards my score?
Yes, any modules in the collection that you’ve completed before the challenge started will count towards your score.
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How is the leaderboard calculated?
The leaderboard shows how many modules you have completed out of the total number of modules in the collection. Any ties are listed alphabetically.
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What if the leaderboard is not reflecting my progress?
Make sure you are logged in when completing your modules. The leaderboard and 'where you stand' sections may take up to a few hours to refresh. Please wait up to 24 hours before contacting support.
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How can I see all my challenges?
You can see all of your challenges in your Microsoft Learn profile.
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How can I sign up for Cloud Skills Challenge emails?
Update and save your “email for notifications” in your Microsoft Learn profile.
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How can I change my display name on the leaderboard?
Update and save your display name in your Microsoft Learn profile.
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If my challenge has a prize associated with it, who do I contact with questions about that prize?
Please reach out to your challenge sponsor for more information.
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How do I contact Cloud Skills Challenge support?
If your question was not answered above, please email us at challengesupport@microsoft.com.
-
How do I start this challenge?
You will need to register for this challenge using your Microsoft Learn profile. Once the challenge begins, you will see the modules you will need to complete.
If you don’t have a Microsoft Learn profile, that is okay. You can create one as you register..
-
How do I complete this challenge?
To complete this challenge, you'll need to finish the designated collection of Microsoft Learn content before the challenge end date.
-
What should I do if I’m having an issue with a sandbox, knowledge check or loading/completing a module page?
For all issues with Microsoft Learn modules, please report your feedback on the Microsoft Learn troubleshooting page.
-
How can I tell if I’ve completed the challenge?
The ‘where you stand’ section will display a fraction that equals 100% (e.g. 8/8 or 20/20).
-
Do modules I’ve completed before the challenge started count towards my score?
Yes, any modules in the collection that you’ve completed before the challenge started will count towards your score.
-
How is the leaderboard calculated?
The leaderboard shows the percentage of participants on each team that have completed the challenge. Any ties are listed alphabetically.
-
What if the leaderboard is not reflecting my progress?
Make sure you are logged in when completing your modules. The leaderboard and 'where you stand' sections may take up to a few hours to refresh. Please wait up to 24 hours before contacting support.
-
How can I see all my challenges?
You can see all of your challenges in your Microsoft Learn profile.
-
How can I sign up for Cloud Skills Challenge emails?
Update and save your “email for notifications” in your Microsoft Learn profile.
-
How can I change my display name on the leaderboard?
Update and save your display name in your Microsoft Learn profile.
-
If my challenge has a prize associated with it, who do I contact with questions about that prize?
Please reach out to your challenge sponsor for more information.
-
How do I contact Cloud Skills Challenge support?
If your question was not answered above, please email us at challengesupport@microsoft.com.
-
How do I start this challenge?
You will need to register for this challenge using your Microsoft Learn profile. Once the challenge begins, you will see the modules you will need to complete.
If you don’t have a Microsoft Learn profile, that is okay. You can create one as you register.
-
What should I do if I’m having an issue with a sandbox, knowledge check or loading/completing a module page?
For all issues with Microsoft Learn modules, please report your feedback on the Microsoft Learn troubleshooting page.
-
Do modules I’ve completed before the challenge started count towards my score?
No, any XP you have gained before the challenge started will not count towards your score.
-
How is the leaderboard calculated?
The leaderboard shows participants by total XP (experience points) gained over the duration of the challenge. Everyone starts at zero and XP earned before the challenge started do not count towards your score. Any ties are listed alphabetically.
-
What if the leaderboard is not reflecting my progress?
Make sure you are logged in when completing your modules. The leaderboard and 'where you stand' sections may take up to a few hours to refresh. Please wait up to 24 hours before contacting support.
-
How can I see all my challenges?
You can see all of your challenges in your Microsoft Learn profile.
-
How can I sign up for Cloud Skills Challenge emails?
Update and save your “email for notifications” in your Microsoft Learn profile.
-
How can I change my display name on the leaderboard?
Update and save your display name in your Microsoft Learn profile.
-
If my challenge has a prize associated with it, who do I contact with questions about that prize?
Please reach out to your challenge sponsor for more information.
-
How do I contact Cloud Skills Challenge support?
If your question was not answered above, please email us at challengesupport@microsoft.com.
-
How do I start this challenge?
You will need to register for this challenge using your Microsoft Learn profile. Once the challenge begins, you will see the modules you will need to complete.
If you don’t have a Microsoft Learn profile, that is okay. You can create one as you register.
-
What should I do if I’m having an issue with a sandbox, knowledge check or loading/completing a module page?
For all issues with Microsoft Learn modules, please report your feedback on the Microsoft Learn troubleshooting page.
-
Do modules I’ve completed before the challenge started count towards my score?
No, any XP you have gained before the challenge started will not count towards your score.
-
How is the leaderboard calculated?
The leaderboard shows teams by total XP (experience points) gained over the duration of the challenge. Everyone starts at zero and XP earned before the challenge started do not count towards your score. Any ties are listed alphabetically.
-
What if the leaderboard is not reflecting my progress?
Make sure you are logged in when completing your modules. The leaderboard and 'where you stand' sections may take up to a few hours to refresh. Please wait up to 24 hours before contacting support.
-
How can I see all my challenges?
You can see all of your challenges in your Microsoft Learn profile.
-
How can I sign up for Cloud Skills Challenge emails?
Update and save your “email for notifications” in your Microsoft Learn profile.
-
How can I change my display name on the leaderboard?
Update and save your display name in your Microsoft Learn profile.
-
If my challenge has a prize associated with it, who do I contact with questions about that prize?
Please reach out to your challenge sponsor for more information.
-
How do I contact Cloud Skills Challenge support?
If your question was not answered above, please email us at challengesupport@microsoft.com.
-
How do I start this challenge?
You will need to register for this challenge using your Microsoft Learn profile. Once the challenge begins, you will see the modules you will need to complete.
If you don’t have a Microsoft Learn profile, that is okay. You can create one as you register.n’t have a Microsoft Learn account, that is okay. You can create a free account by selecting “Create account” from the login screen when joining the challenge.
-
How do I complete this challenge?
To complete this challenge, you'll need to finish the designated collection of Microsoft Learn content before the challenge end date.
-
What should I do if I’m having an issue with a sandbox, knowledge check or loading/completing a module page?
For all issues with Microsoft Learn modules, please report your feedback on the Microsoft Learn troubleshooting page.
-
How can I tell if I’ve completed the challenge?
The ‘where you stand’ section will display a fraction that equals 100% (e.g. 8/8 or 20/20).
-
Do modules I’ve completed before the challenge started count towards my score?
Yes, any modules in the collection that you’ve completed before the challenge started will count towards your score.
-
What if the leaderboard is not reflecting my progress?
Make sure you are logged in when completing your modules. The leaderboard and 'where you stand' sections may take up to a few hours to refresh. Please wait up to 24 hours before contacting support.
-
How can I see all my challenges?
You can see all of your challenges in your Microsoft Learn profile.
-
How can I sign up for Cloud Skills Challenge emails?
Update and save your “email for notifications” in your Microsoft Learn profile.
-
How can I change my display name on the leaderboard?
Update and save your display name in your Microsoft Learn profile.
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I completed all modules in the challenge but did not receive my discounted Microsoft Certification exam code.
Discounted Microsoft Certification exam codes will be delivered by email within 3 days of completing the challenge. You will need to have an “email for notifications” saved in your Microsoft Learn profile prior to completing the challenge to receive this email. Check your junk mail if you can’t find the email in the inbox.
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I completed more than one 30 Days to Learn It challenge, but only received one discounted Microsoft Certification exam code.
Each participant is only eligible to receive one (1) discounted Microsoft Certification exam code every six months. If you complete an additional challenge more than six months after receiving your first code, you will be eligible for another code at that time.
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I received a discount Microsoft Certification exam code but I’m having issues redeeming it.
To redeem a code, follow the standard steps to register and schedule your exam with Pearson VUE.
On the screen where you enter payment and billing information, select “Add Voucher or Promo Code” and follow the on-screen instructions to redeem your discount voucher.
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How do I contact Cloud Skills Challenge support?
If your question was not answered above, please email us at challengesupport@microsoft.com.