Enrich data and predictions with Customer Insights - Data

Functional Consultant
Business User
Dynamics 365
Customer Insights - Data

Enrich your data with other data sources and use AI to make predictions based on historical data.

Learning objectives

In this module, you'll:

  • Discover the enrichment and prediction options that are available in Customer Insights - Data.
  • Configure brand and interest functions.
  • Enrich data with partner services.
  • Set up and configure a customer churn prediction model.
  • Add custom machine-learning models.


Basic knowledge of Dynamics 365