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No response to support request raised in Azure

Hi. We have signed up for the standard support plan in Azure and I raised a support request 18 days ago but have not received any responses. I also added a message to the ticket one week ago but did not receive a response. Is this normal? How do I go…

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,744 questions
asked Jan 6, 2025, 10:55 AM
elflaco 0 Reputation points
answered Jan 8, 2025, 12:24 PM
Janaki Kota 75 Reputation points Microsoft Vendor
2 answers

Issue using Contains() in ADF Pipeline? Please help....

Hello again, @Anonymous @Anonymous @Anonymous I am using a @Contains() @contains(item().code,variables('NoPension')) In an IF Condition in my Pipeline Variables('NoPension') is an array of values and I need to see if the job…

Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
11,087 questions
asked Mar 10, 2021, 3:47 PM
Mike Kiser 1,536 Reputation points
commented Jan 8, 2025, 12:21 PM
Damilola 0 Reputation points
1 answer

Quicksteps with Group-Account

Will it be possible to arrange quicksteps in a group-account

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,380 questions
asked Jan 7, 2025, 2:10 PM
Ralf Becker 0 Reputation points
answered Jan 8, 2025, 12:21 PM
Ralf Becker 0 Reputation points
1 answer

Error When Switching User Flow from User Sign-In to Vendor Sign-Up in Azure AD B2C

Hi Azure Team, I have implemented two separate user flows in Azure AD B2C for my application: User Sign-In (User Login Flow) Vendor Sign-Up (Vendor Registration Flow) When a user is already logged in through the User Sign-In flow and attempts to…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,640 questions
Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
856 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,785 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,744 questions
asked Jan 3, 2025, 6:37 AM
Movin D 0 Reputation points
answered Jan 8, 2025, 12:20 PM
Navya 14,205 Reputation points Microsoft Vendor
0 answers

how to deploy a FastAPI python app to Azure App Service Web App (Linux) from a Windows machine running VSCode

I have been tryring for days to get a simple deployment of a basic API written in python using FastAPI. I cannot get it to run. all sorts of errors. I have literally spent two days with CoPilot, GPT 1o Mini and Sonnet 3.5 and have not gotten it solved -…

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
8,134 questions
asked Jan 4, 2025, 11:41 PM
Nick Katsivelos 0 Reputation points
commented Jan 8, 2025, 12:20 PM
Nick Katsivelos 0 Reputation points
0 answers

EWS Managed API Authentication with Exchange on-premise (NTLM)

Hi! Could you please guide me on how to use NTLM authentication for the Microsoft EWS API services with Exchange Server On-Premises? According to the documentation…

Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
1,394 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,272 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,740 questions
Microsoft Exchange
Microsoft Exchange
Microsoft messaging and collaboration software.
617 questions
asked Jan 8, 2025, 12:19 PM
Anna Kountouri 0 Reputation points
0 answers

We’re unable to validate your phone number Phone validation is required to confirm your identity and complete signup. Reenter your SMS verification code, or try again with a different phone number.

We’re unable to validate your phone number Phone validation is required to confirm your identity and complete signup. Reenter your SMS verification code, or try again with a different phone number. while we are directly adding free trial account from my…

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
8,203 questions
Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
11,087 questions
Not Monitored
Not Monitored
Tag not monitored by Microsoft.
40,860 questions
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
8,134 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,744 questions
asked Jan 8, 2025, 12:19 PM
Tamil selvan M 5 Reputation points
0 answers

Integration of On-Premises/third party Network with Synapse Spark

Hi Team, We have a requirement to integrate the on-premises network with Synapse Spark and extract data from the API hosted on the network. We have created an Azure Virtual Network Gateway and set up a site-to-site VPN connection between our local…

Azure Synapse Analytics
Azure Synapse Analytics
An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.
5,115 questions
asked Jan 8, 2025, 12:18 PM
Rupesh Galla 0 Reputation points
1 answer

Microsoft Teams: Automate adding Groupchat Members?

Is it somehow possible to automate adding members to a groupchat? I know you can automate the adding of members to a Team using the dynamic membership rules, but what about groupchats?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,616 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,464 questions
asked Nov 3, 2021, 11:40 AM
MP-0852 6 Reputation points
commented Jan 8, 2025, 12:18 PM
Moritz, Sebastian 0 Reputation points
0 answers

Azure B2C Custom flow using .xml configs is not working

Hello Microsoft team our situation today: We use "User flow" for our SPA, we have 2 instances of B2C test and production on two different tenants in our azure portal Situation today is that user reset password is not working on production…

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
22,744 questions
asked Nov 7, 2024, 8:37 AM
Alex 0 Reputation points
edited a comment Jan 8, 2025, 12:16 PM
Alex 0 Reputation points
2 answers

Endpoint manager

I need to install a package thru the Endpoint manager, but I need an MSI. Is there a tool that is recommended to convert an EXE file to an MSI file? There a lot of tools out there, but I am no sure if there is one recommended by the community. Thanks

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,396 questions
asked Jan 8, 2025, 11:45 AM
Samiullah Amiry 0 Reputation points
answered Jan 8, 2025, 12:16 PM
Zafer KAYA 15 Reputation points MVP
0 answers

Facing Issues with Mutual TLS Configuration for Specific Routes in Azure Application Gateway

We need to support two APIs accessible through the domain device-api-server.com using Azure Application Gateway: Bootstrap API Path: /api/bootStrap Request Method: POST Authentication: No authentication required. Handshake API Path: /api/v2/handshake…

Azure Application Gateway
Azure Application Gateway
An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.
1,102 questions
Azure Load Balancer
Azure Load Balancer
An Azure service that delivers high availability and network performance to applications.
466 questions
asked Dec 30, 2024, 3:56 PM
Ganesh Chowdhary 0 Reputation points
commented Jan 8, 2025, 12:16 PM
Ganesh Patapati 2,825 Reputation points Microsoft Vendor
0 answers

How do I remove my primary solution provider?

We fired our primary solution provider because they were not delivering value. I didn't think they were part of our tenant but when I try to purchase licenses for products, it tells me to talk with them. The kicker is that the link provided doesn't even…

Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
1,042 questions
asked Jan 8, 2025, 12:13 PM
Mark Balbes Admin Account 0 Reputation points
0 answers

Unable to connect another tenant SMB file share from my Aks cluster

Unable to connect another tenant SMB file share from my Aks cluster mount error(13): Permission denied Refer to the mount.cifs(8) manual page (e.g. man mount.cifs) and kernel log messages (dmesg) Attempting to mount…

Azure Files
Azure Files
An Azure service that offers file shares in the cloud.
1,336 questions
Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
3,306 questions
Azure Kubernetes Service (AKS)
Azure Kubernetes Service (AKS)
An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.
2,216 questions
asked Jan 8, 2025, 8:03 AM
Hemabhushan Gottapu 0 Reputation points
commented Jan 8, 2025, 12:13 PM
Hemabhushan Gottapu 0 Reputation points
1 answer

AZVPN/EXPRESSROUTE

Hi, i would like to connect as a telecommuter with AZVPN to Azure through ExpressRoute to my onprem. How can i do that?

Azure VPN Gateway
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
1,600 questions
Azure ExpressRoute
Azure ExpressRoute
An Azure service that provides private connections between Azure datacenters and infrastructure, either on premises or in a colocation environment.
399 questions
asked Jan 6, 2025, 3:33 PM
Stefan Moore 0 Reputation points
commented Jan 8, 2025, 12:12 PM
Ganesh Patapati 2,825 Reputation points Microsoft Vendor
1 answer

How to access service bus queues metrics in Azure Metrics Exporter

I'm sending Azure metrics to Prometheus and setting up prometheus alerts. I'm able to send Azure Metrics for all Azure resources through resource id, but when trying to access Azure metrics for Service bus queues, i'm getting 400 error. I'm using…

Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
3,407 questions
Azure AI Metrics Advisor
Azure AI Metrics Advisor
An Azure artificial intelligence analytics service that proactively monitors metrics and diagnoses issues.
83 questions
asked Jan 7, 2025, 3:43 PM
Byna, Gayathri 0 Reputation points
answered Jan 8, 2025, 12:12 PM
Zafer KAYA 15 Reputation points MVP
1 answer One of the answers was accepted by the question author.

How to solve the problem that shortcut keys cannot be used

The copy and paste shortcut key doesn't work when outlook writes an email. I use the classic version of outlook, and I can only right-click and copy, which is a hassle. Shortcut keys can not be used, how to solve?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,380 questions
asked Jan 7, 2025, 12:31 PM
Dissyce Mike 165 Reputation points
accepted Jan 8, 2025, 12:11 PM
Dissyce Mike 165 Reputation points
1 answer One of the answers was accepted by the question author.

Trusted Device

Can I set the current device as a trusted device in Outlook, and then I get a reminder when other devices log in. Can't anyone log in even if the other party has an account password.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,380 questions
asked Nov 19, 2024, 4:49 PM
Dissyce Mike 165 Reputation points
accepted Jan 8, 2025, 12:10 PM
Dissyce Mike 165 Reputation points
1 answer

Azure Container App show replica as 1 eventhough Zone Redundant is enabled

I have tried to deploy a Container App with Zone Redundant enabled. However from the azure portal it shows as 1 replica, where I expect it suppose to show 3 replicas at least? Refer to screenshot below: Note that in App Service, when I opt for zone…

Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
493 questions
asked Jan 7, 2025, 1:42 PM
John Wong Yek Hon 120 Reputation points
commented Jan 8, 2025, 12:09 PM
John Wong Yek Hon 120 Reputation points
0 answers

When a new database is created database_service_objectives table isn't updated with the new row for that DB

We are resetting the data in database by deleting the existing database and creating a new database with the same name. However database_service_objectives table isn't creating a new row with the latest database_id. the previous database_id is still…

Azure SQL Database
asked Jan 8, 2025, 10:46 AM
KALAHASTI N MaheshKumar 0 Reputation points
commented Jan 8, 2025, 12:08 PM
Sai Raghunadh M 1,760 Reputation points Microsoft Vendor