485,738 questions with Microsoft 365 and Office-related tags

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microsoft 365 et office/ abonnement, compte, facturation/ pour les particuliers/ windows

je dois payer 99.00€ pour mon abonnement annuel. la carte de crédit renseignée n'est plus valable pcq mon portefeuille a été vole. je veux ajouter une autre carte de crédit valable et, j'ai vérifié, elle présente un solde tout à fait suffisant. mais vous…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-03T20:25:36.1+00:00
Myriam Cockaerts 0 Reputation points
edited the question 2026-08-03T20:30:47.2933333+00:00
ppavle 5,655 Reputation points Volunteer Moderator
2 answers

How to get rid of the "activate Microsoft 365" message so I can edit Word and Excel after updating Microsoft 365?

I renewed my subscription for Microsoft 365 and logged into my account using my outlook email. However, when I installed the download on my MacBook Air and opened Word and Excel to edit documents, a message was under the menu bar saying I needed to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-02T22:38:29.94+00:00
Susan Bowers 0 Reputation points
commented 2026-08-03T20:28:55.1433333+00:00
degIA 0 Reputation points
0 answers

Locked out of Word with an active Microsoft 365 subscription

I've had an active Microsoft 365 subscription for over 5 years and all of a sudden it's locked me out of Word. I can't create a new document, I can't edit previous documents. Somewhere along this maze of Microsoft stuff, a page ran a scan of my account…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-08-03T20:28:55.0066667+00:00
Lyn Bussian 0 Reputation points
2 answers

Linking Outlook Desktop Calendar to Alexa Device

I attempted to link my Alexa device to my Outlook calendar, but it only shows a Microsoft calendar without any appointments. What steps can be taken to ensure these calendars sync properly?

Microsoft 365 and Office | Other
asked 2025-09-17T19:00:21.1933333+00:00
Larry Stone 10 Reputation points
commented 2026-08-03T20:25:34.16+00:00
Gwen 0 Reputation points
1 answer

some divices are missing from the list of devices covered by my 365 subscription

Ms a/c. I have 365 for the maximum number of devices but only two are now shown in devices list. How do I add back the others?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-08-03T18:49:14.6466667+00:00
Mervyn France 45 Reputation points
answered 2026-08-03T20:23:54.3566667+00:00
Allan Solomon Mejia 1,620 Reputation points
1 answer

Can't type in excel on a mac

I cannot type in Excel on my mac. My mac is up to date. I have uninstalled my subscription via the instructions on Microsoft site, reinstalled, and restarted and still can't type in excel. Word works.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-08-03T19:47:10.03+00:00
Alyse Kondrat 0 Reputation points
answered 2026-08-03T20:23:17.62+00:00
Jonathan Deives 78,010 Reputation points Independent Advisor
5 answers

How can I get a copy of my Office 365 License/Product Key

How can I get a copy of my Office 365 License/Product Key

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-08T16:52:33.7566667+00:00
Tom Lynch 0 Reputation points
answered 2026-08-03T20:21:14.0966667+00:00
2 answers

Unable to access word and powerpoint

My word and powerpoint slides do not open. They provide that note how do i fix that so that im able to be able to access my word and powerpoint slides?

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-08-03T19:30:56.7533333+00:00
Moarabi,Koketso Boipelo 0 Reputation points
answered 2026-08-03T20:18:25.1366667+00:00
Ankit shukla 0 Reputation points
0 answers

I need to talk with a live agent

I can't open the version of outlook I had last week. When I open Outlook today, the only emails visible are many years old. None of the online troubleshooting worked. This is urgent

Microsoft 365 and Office | Other
asked 2026-08-03T20:17:37.38+00:00
Tomas Hart 0 Reputation points
0 answers

I've already paid for my renewal but keep getting a notification on Word

How do I access Word? I've already paid and the dashboard shows me paid up!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-03T20:15:26.2066667+00:00
Aimee McFarland 0 Reputation points
1 answer

Microsoft 365 will not load onto my computer. I need help

I just purchased a Acer computer at costco The Microsoft 365 program was scanned at the store. I went back and they did the scan to activate. I cannot upload the programs on my computer The message i get is "Too Many Requests" HELP

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-03T20:09:22.4333333+00:00
edward kramer 0 Reputation points
answered 2026-08-03T20:12:35.84+00:00
edward kramer 0 Reputation points
1 answer

One note pages sync error

Hi all I'm facing one note sync errors on selected pages of my notebook. Please get someone senior from Microsoft to reach out and email me asap. This is very urgent. And needs to be resolved ASAP. Thanks .

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-08-01T21:57:39.3266667+00:00
Cheryl Chua 0 Reputation points
commented 2026-08-03T20:06:49.9633333+00:00
Cheryl Chua 0 Reputation points
1 answer

I receive a runtime error when attempting to login to my account with OneNote Web Clipper

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-07-31T18:44:56.3366667+00:00
Diane Fadden 0 Reputation points
commented 2026-08-03T20:06:33.8166667+00:00
Diane Fadden 0 Reputation points
1 answer

Can't sign in to one note app on ipad

I am unable to sign in to OneNote app on my iPad air. I doubt the problem is my account since I am able to sign in to one note on my cellphone and my laptop both on the app and the web version. I have tried resetting the app, uninstalling and…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-07-31T02:16:07.4033333+00:00
Rose 0 Reputation points
commented 2026-08-03T20:06:25.8066667+00:00
Rose 0 Reputation points
3 answers One of the answers was accepted by the question author.

Checkboxes that are revealed, conditionally in MS Word

Hi everyone, I tried to follow an old thread, but it was very complicated for someone unfamiliar with code. Trying to create checkboxes that pop out a selection of answers for example. Question: What is your favorite color? [check1] Blue [check2]…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-07-28T20:38:39.41+00:00
Gracia Mwamba 20 Reputation points
accepted 2026-08-03T20:03:21.18+00:00
Gracia Mwamba 20 Reputation points
1 answer

I am being double billed for Microsoft 365 Basic

Hello, I've recently reset my Windows 11 PC. During this process I was presented with a 365 basic account. I signed up for this on a monthly payment plan. Earlier today I switched from monthly to yearly subscription plan, hoping this would fix the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-03T19:25:51.9933333+00:00
Charlie Bossi 0 Reputation points
answered 2026-08-03T20:00:12.7566667+00:00
EmilyS726 255.2K Reputation points Independent Advisor
1 answer

Cancel My Microsoft 365 for [MOD removed PII]

I am having to move from a private non-business Microsoft 365 account to a business enterprise account, in so doing, I need to cancel my month to month charges.

Microsoft 365 and Office | Other
asked 2026-08-03T18:21:53.9533333+00:00
John Atkins 0 Reputation points
edited the question 2026-08-03T19:57:37.64+00:00
ppavle 5,655 Reputation points Volunteer Moderator
3 answers

Update MFA

Hello, I am having issues accessing one of my email addresses: [Moderator note: Personally Identifiable Information removed] due to MFA issues. I recently updated my phone and now cannot access this account. My goal is to access Sharepoint, Onedrive and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-03T16:13:40.2866667+00:00
Belinda Williams 0 Reputation points
commented 2026-08-03T19:57:10.72+00:00
Ruby Nguyen 0 Reputation points
1 answer

PowerQuery. Excel - Not sure how to enter data

Good evening all, I used to be active on the old platform but just getting to grip with the new one. I received an Excel sheet today and wanted to do the following Conditional formatting: If due date is equal = 0 OVERDUE If due date is 0 - 3 =…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-03T19:42:18.79+00:00
Techunsavy 0 Reputation points
answered 2026-08-03T19:56:43.0766667+00:00
Hendrix 0 Reputation points Independent Advisor
0 answers

Subscription incorrect

I have a subscription that was renewed yet it keep saying subscription expired in my profile. I am trying to get help on doing dictation bur keep getting message that it is no longer supported Subscription: Microsoft 365 Personal Order Number:…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-03T19:54:45.29+00:00
Mercia Locke 0 Reputation points