Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,977 questions
0 answers
How to fix my authenticator
Good afternoon I recently bought a new phone with a new phone number. I have tried to log back into my school account to access my exams and assignments. It will not allow me to use the app to authenticate my canvas (school website to access my…
asked 2024-07-05T19:47:34.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 51%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tali mejia
0
Reputation points
asked 2024-07-05T19:47:34.9833333+00:00
tali mejia
0
Reputation points
4 answers
Authenticator app requires me to use authenticator app to log in
Hello My accounts recently started requiring me to use authenticator app, but it was not working on the authenticator app itself (never got approve or deny, never got codes) so i deleted and reinstalled the app which means i needed to add all my…
asked 2022-04-26T22:27:38.737+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
matthew hendricks
11
Reputation points
answered 2024-07-05T18:07:20.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 99%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Himadri Nath
0
Reputation points
3 answers
How to remove an old account from authenticator app
How do I remove an old account from my authenticator app?
asked 2024-02-19T08:12:37.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sheila Semavor
10
Reputation points
commented 2024-07-05T17:55:40.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 57.99999999999999%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hsu
0
Reputation points
1 answer
Remote Desktop APP & MFA
Hi, we are currently working on our Conditional Access Rules for mobile Work and observing a strange behavior with the Remote Desktop APP. Situation: Remote Site, untrusted Network At first connect to AVD, it ask´s as expected for Username/Password +…
asked 2024-07-03T07:05:00.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 63%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Denis Saric
0
Reputation points
commented 2024-07-05T17:33:31.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 4%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
kobulloc-MSFT
25,731
Reputation points Microsoft Employee
1 answer
How to remove an account from the MS Authenticator that's no longer valid?
I had a few work related accounts on my Microsoft Authenticator, tho I no longer work for those company I would like to have them removed. However those email accounts are no longer valid therefore I cannot log in to those account and remove it through…
asked 2024-07-05T14:46:38.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 57.99999999999999%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jayson - Six™. 六
0
Reputation points
commented 2024-07-05T17:15:08.3433333+00:00
John Hsu
0
Reputation points
1 answer
how to enable a device
How to enable an inactive Device?
asked 2024-07-05T16:08:00.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 57.99999999999999%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dexter Garcia
0
Reputation points
answered 2024-07-05T16:56:47.61+00:00
Dillon Silzer
55,086
Reputation points
0 answers
Using OAuth2 (Office 365) with an account @outlook.com with Thunderbird
Microsoft sent a message asking users to use the authentification method OAuth2 (Office 365) instead of simple password. However, even after deleting and adding again the account, it is impossible to send or receive emails with this setting. Returning…
asked 2024-07-05T13:20:49.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Catherine Jablon
0
Reputation points
asked 2024-07-05T13:20:49.2833333+00:00
Catherine Jablon
0
Reputation points
0 answers
Hello, after a complete restart of the phone, I lost all connected applications and cannot regain access
Hello, after a complete restart of the phone, I lost all connected applications and cannot regain access
asked 2024-07-05T11:22:40.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 61%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
kuba garnek
0
Reputation points
asked 2024-07-05T11:22:40.55+00:00
kuba garnek
0
Reputation points
2 answers
I am trying to install sql server 2019 developer edition. But I got below error.
I am trying to install sql server 2019 developer edition. But I got below error. Unable to install sql server(setup.exe) exit code(decimal)-2068119551 I can see below error in summary.text. Global rules: Warning IsFirewallEnabled …
asked 2022-09-28T09:03:13.157+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 39%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Amruthalakshmi P S
1
Reputation point
answered 2024-07-05T09:33:36.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
MCDONALD ZINYAMA
0
Reputation points
1 answer
My email is always requesting sign in knowing that I changed the password many times.
Someone is accessing my email. They even changed my password one time. I changed my password and activated the authenticator. I am still getting authenticator notifications that they are requesting sign in. How are they knowing my new password, I…
asked 2024-07-05T04:04:27.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohammad ali Salhab
0
Reputation points
answered 2024-07-05T07:12:38.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT
25,271
Reputation points Microsoft Vendor
4 answers
How to logout from a microsoft authenticator account from a lost device and login to a new device with same email
How to logout from a microsoft authenticator account from a lost device and login to a new device with same email. Please help me reset my email account for this.
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,491 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,977 questions
asked 2024-07-02T08:55:19.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 44%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Athira Biju
0
Reputation points
commented 2024-07-05T04:57:35.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jamee Brien
0
Reputation points
0 answers
Authenticator - Call and SMS not working
Hi, This is for a user I have in a company who is experiencing a problem with SMS and Call option for Authenticator. Both the randomized six-digit pin and the two-digit prompt works, but when the user tries the SMS option no message arrives. As for the…
asked 2024-07-05T04:20:23.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Earvin Train
0
Reputation points
asked 2024-07-05T04:20:23.5166667+00:00
Earvin Train
0
Reputation points
0 answers
frequent phone-signin enrollment
Hello, on my latest android 14 device, in MS-authenticator I have added couple of accounts as shown in the picture. I am finding that after couple of days, the phone-signin registration is demanded again and again. What is the reason behind such…
asked 2024-07-01T14:07:33.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 31%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
testuser7
271
Reputation points
commented 2024-07-05T02:14:03.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Xenia-MSFT
790
Reputation points Microsoft Vendor
2 answers
I can't log in to an account
I deleted an account so it wouldn't ask me for the code but it still asks me, the problem is that I don't have the code
asked 2024-07-04T20:53:33.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 57.99999999999999%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sergio Flores
0
Reputation points
answered 2024-07-05T01:51:14.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hania Lian
10,446
Reputation points Microsoft Vendor
0 answers
Authenticator is Asking for a QR Code to Access an Email Account
Because I got a new phone, I got logged out of my Authenticator account. I have a school account that requires me to put in a number into the Authenticator app every 60 days. Recently, a message came up on my email app saying that I should re-enter the…
asked 2024-07-04T23:58:37.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 24%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dan Kronengold
0
Reputation points
asked 2024-07-04T23:58:37.5266667+00:00
Dan Kronengold
0
Reputation points
0 answers
Microsoft Authenticator asking for code within the app itself
When I try to add an account My corporate account anderson@farmapreco.com.br after I added the Microsoft information to my domain's txt record, it started asking for the Microsoft authenticator code. When I enter Microsoft Authenticator it does not show…
asked 2024-07-04T23:06:28.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 18%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anderson Rocha de Andrade
0
Reputation points
edited the question 2024-07-04T23:07:14.5933333+00:00
Anderson Rocha de Andrade
0
Reputation points
0 answers
Unable to add new account previously deleted
Hi there, When scanning the QR code, nothing happens. The first time I scanned it, the account was added to the app on my phone. I accidentally deleted it. Now when I generate a new QR code on the system I already have access to but by text message…
asked 2024-04-16T09:06:48.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 74%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Marion
10
Reputation points
commented 2024-07-04T20:57:14.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 79%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOJ%3C/text%3E%3C/svg%3E)
Olive Juice
0
Reputation points
0 answers
Unable to sign-in even with correct PW (wrong password error message) and not getting code on Authenticator App
hello MS Technical Officer, I urgently need technical assistance to access the Client's Sharepoint folders which I need to access for work. 1st issue : I have been locked out of the client's Sharepoint folder after I have changed to a new MacBook Pro…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
0 answers
Can't login to my PowerBI account
Hello, I have tried contacting Microsoft support for three days already! I need to login to my PowerBI account but I don't have access to the MFA device. Pretty much all of the support platforms require you to login! Needless to say, this is NOT the…
asked 2024-07-04T17:39:41.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
MORA ARGUETA, JUAN PABLO
0
Reputation points
asked 2024-07-04T17:39:41.17+00:00
MORA ARGUETA, JUAN PABLO
0
Reputation points
1 answer
Accidentally deleted microsoft authenticator for my work account
Today i was using my phone and accidentally deleted my work account from my authenticator app. Now what are my option.
asked 2024-06-29T12:57:48.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sayem ahamed
0
Reputation points
commented 2024-07-04T16:37:23.2833333+00:00
Andreas Baumgarten
102.2K
Reputation points MVP