10,158 questions
3 answers
emails sent within word do not appears in sent folder
When I send an email within word, or excel or PowerPoint, it does not appear in outlook sent folder. If I send the same file as attachment, it works perfectly. In both cases the recipients received the email. I am using office 365.
Outlook | Windows | Classic Outlook for Windows | For business
asked 2021-07-07T22:07:57.247+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 99%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
CPA Néstor Kercadó
1
Reputation point
commented 2021-07-13T02:13:19.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT
26,126
Reputation points Microsoft External Staff
3 answers
One of the answers was accepted by the question author.
Adjusting Version Retention for Outlook Data Files
Recently there is an email for all Microsoft 365 admins about Adjusting Version Retention for Outlook Data Files. This is more confusing, couldn't understand about the PST file version and how it get updated. Can someone please explain.. The MS email…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
Exchange | Exchange Server | Management
7,928 questions
asked 2021-05-20T05:41:45.113+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 30%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sabarish Natarajan
456
Reputation points
commented 2021-07-12T16:59:31.117+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nicolas Nunez
1
Reputation point
1 answer
Cannot print (crash) Calendar in Outlook after upgrading to Mac OS 12.0 Beta
Here is the detail: Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_INSTRUCTION ExceptionEnumString: 2 Exception Code: 0x00000001 (0x00000001796c70f0) Date/Time: 2021-07-08 22:44:33 +0000 Application Name:…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-08T22:50:37.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZX%3C/text%3E%3C/svg%3E)
Zhao Xiaoqi
1
Reputation point
commented 2021-07-12T10:37:26.87+00:00
ChristyZhang-MSFT
26,126
Reputation points Microsoft External Staff
2 answers
Outlook 365 Can't Download Global Address List Updates from Exchange 2019
We are using Outlook 365 on workstations that access an on-premises Exchange 2019 server. After a year of no issues, about a month and a half ago Outlook stopped downloading new people added to the Exchange server and its Global Address List. If I try to…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
Exchange | Exchange Server | Management
7,928 questions
asked 2021-05-10T23:46:58.377+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 69%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Michael Adams
366
Reputation points
commented 2021-07-12T09:07:53.003+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 22%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKY%3C/text%3E%3C/svg%3E)
Kael Yao
37,751
Reputation points
Moderator
0 answers
when sending a fresh e-mail the to-address is changed.
Outlook 2016 + Exchange 2016 (latest cu) One user. Opens a new message in Outlook. Sometime the to field is changed and that is the reason why the mail got stuck in the outbox. It is never sent. Example: I create a new message. I fill…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-07T13:10:12.117+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 7.000000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIA%3C/text%3E%3C/svg%3E)
IRC Admin
41
Reputation points
commented 2021-07-12T02:13:21.307+00:00
ChristyZhang-MSFT
26,126
Reputation points Microsoft External Staff
1 answer
Meeting request
Hello everyone I created a new meeting in calendar (outlook 2016). I sent the invitation to me and my friend. My friend got the invitation but I didn't. How can I fix it? How can I get a invitation? Thanks
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-06-30T12:26:56.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
michael lustig
356
Reputation points
commented 2021-07-12T02:09:13.257+00:00
ChristyZhang-MSFT
26,126
Reputation points Microsoft External Staff
1 answer
One of the answers was accepted by the question author.
Please respond. Conflicts with another appointment
When Chris Bay is copied on a calendar invite I get this message.
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-02T16:10:21.283+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 92%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Donnie Johnston
21
Reputation points
commented 2021-07-12T01:39:56.857+00:00
Donnie Johnston
21
Reputation points
1 answer
Outlook doesn't send invitation responses to google calendar
I send invitations on events from Google calendar to Outlook users. From the free web Outlook version, I receive responses but from the desktop version, I get nothing. Users see RSVP buttons, accepts or declines invitations, but nothing comes back to…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-08T12:12:29.763+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Paul Pukhtiy
1
Reputation point
commented 2021-07-12T01:39:21.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 84%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jade Liang-MSFT
9,986
Reputation points Microsoft Employee
1 answer
Recieving an error message when accessing my delegates in Outlook Client?
I'm receiving an error message when trying to open "Delegate Access" in Outlook client. I'm logged in as me on my own Outlook client. The message reads, "The Delegates page is not available. Cannot access Outlook folder". I…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-07T17:45:55.167+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Keith Hampshire
96
Reputation points
commented 2021-07-12T01:38:40.473+00:00
Jade Liang-MSFT
9,986
Reputation points Microsoft Employee
1 answer
Sync of calendars
Hi everyone I would like to same help. I have outlook 2016 configured with Microsoft account (created by exchange 2016 in my organization). I have the private gmail.com account. Approximately 2 weeks ago the calendars was sync with some…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
Microsoft Security | Microsoft Graph
13,745 questions
asked 2021-07-07T13:31:25.783+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 57.99999999999999%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
michael lustig
1
Reputation point
commented 2021-07-12T01:37:56.057+00:00
Jade Liang-MSFT
9,986
Reputation points Microsoft Employee
1 answer
Disappearing Appointments entered on a shared calender.
Hello, I am using outlook 2013. Whenever i try to set or copy an apponintment on a shared callender, after some time it disappears but the user who shared his/her calender to me still can see it. At first i though it was a glitch and tried to set that…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-07T08:30:13.347+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 59%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYY%3C/text%3E%3C/svg%3E)
Yakup Yensarfati
1
Reputation point
commented 2021-07-12T01:37:05.36+00:00
Jade Liang-MSFT
9,986
Reputation points Microsoft Employee
1 answer
Outlook Crash
Tried safe mode/remove add-ins, Restart, remove anti-virus. The ost file size is 29 gb. What is recommended?
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-02T08:10:38.087+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 10%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Irfan Chowdhury
1
Reputation point
commented 2021-07-12T01:35:47.977+00:00
Jade Liang-MSFT
9,986
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Unable to add internet calendar to my outlook(office 365 apps)
I am trying to add internet calendar to my outlook(office 365 apps) and I am getting below error. Mot sure why adding calendar needs a PST file to be created. Steps to Reproduce Open outlook Open calendar tab Right click on My Calendars Add…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
Exchange | Exchange Server | Management
7,928 questions
asked 2021-03-10T08:02:24.353+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 85%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chirravuri, Krishna
21
Reputation points
commented 2021-07-09T17:39:52.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Paolo Alleva
1
Reputation point
2 answers
Error synchronizing message
Recently someone tried to send a email message with a large attachment and now he keeps get error message delivered to his unread folder in outlook: " Error synchronizing message 'Subject of the Message/email' [80004005-503-4DA-324] The…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
Exchange | Exchange Server | Management
7,928 questions
asked 2021-07-02T17:10:57.263+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sophia
366
Reputation points
commented 2021-07-09T08:24:19.477+00:00
JeffYang-MSFT
6,261
Reputation points
Moderator
2 answers
GMAIL drafts & sent items in Outlook 2010 data file - how do I change this?
Hi I set up my mother’s GMAIL email account in Outlook 2010. In short, the only thing I want Outlook 2010 for is GMAIL, nothing else. (I don’t need the other default data file) Outlook 2010 is working fine for send / receive etc., however for some…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-06T13:20:55.467+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Larrens
11
Reputation points
commented 2021-07-09T08:19:24.857+00:00
ChristyZhang-MSFT
26,126
Reputation points Microsoft External Staff
3 answers
One of the answers was accepted by the question author.
Outlook Build 14131.20278 Click-to-Run: Selecting Search field crashes Outlook
Hi: Windows 10 computer has Outlook Version 2106 (Build 14131.20278 Click-to-Run) installed. If user selects Search field, Outlook crashes/closes then re-opens. Already tried: Tried starting Outlook in Safe Mode, same issue. Tried removing…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
3 answers
Why is the text of my Outlook email messages turning white/invisible?
I'm a Mac user of Outlook 16.47 and recently when I click in the body of an email the text will turn white, and so invisible, until I highlight it all and change it to black. There is no option in preferences to select the colour of the email text. It…
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-04-16T04:41:35.893+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 63%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fiona Martin
1
Reputation point
answered 2021-07-08T18:26:11.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 56.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Raphael Amaral
1
Reputation point
1 answer
Barracuda Essentials Message Actions add-in only appearing in the primary Outlook mailbox, I would like it to appear in all mailboxes.
We recently installed the Barracuda Essentials Add on for the entire organisation and it is working well for each users primary Outlook mailbox. The add in button does not display in any secondary or shared mailbox in Outlook. Many users have 2 or more…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-05-19T15:50:13.447+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eli Spetgang
6
Reputation points
commented 2021-07-08T14:39:39.297+00:00
Eli Spetgang
6
Reputation points
2 answers
Outlook 2019 connection via pop to microsoft 365
Good afternoon when I want to configure my email in Outlook 2019, but connecting as pop, it does not validate username and password making it impossible to finish the configuration. The password is correct since if we configure it as outlook.com…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-05T18:55:30.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
LEONARDO SAROKA
1
Reputation point
commented 2021-07-08T10:21:17.26+00:00
ChristyZhang-MSFT
26,126
Reputation points Microsoft External Staff
1 answer
One of the answers was accepted by the question author.
Import Outlook calender, adding participants is not working
Dears, when I try to import outlook calender with the comma seperator template I exported from my existing calender, it is always not working to add any participants(the calender itselft is imported successfully, I can receive the reminder). To be…
Outlook | Windows | Classic Outlook for Windows | For business
10,158 questions
asked 2021-07-05T15:06:47.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 74%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Sarah Zeng
26
Reputation points
commented 2021-07-08T08:07:16.66+00:00
Jade Liang-MSFT
9,986
Reputation points Microsoft Employee