Training
Module
Analyze insights with Microsoft Clarity - Training
Interact with Microsoft Clarity dashboards, heatmaps, and recordings to optimize your website's performance.
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Recordings allow you to analyze user behavior throughout a session. You can replay user actions to understand user perspective, traffic source, session timing, and so on.
This guide provides an overview of session recordings, where, and how to use it.
A session recording is a visual way to watch real user interaction on your site or app. Sessions take user events such as scrolls, clicks/taps, page/screen visits etc.
You can watch the entire user journey and see what your visitors love and where improvements can be made to best help you optimize your page/screen and increase conversions.
Session recordings help answer important questions, such as but not limited to:
Sessions aren't actual recordings of the user experience, but rather a step-by-step visual reconstruction by capturing the HTML and any user actions.
Clarity continues to capture actions until the user is inactive for 30 minutes, at which point the session ends. If the user comes back to the same tab later on, we start a new session.
Tip
You can choose to watch only the active parts of a session by choosing skip inactivity
Clarity keeps recordings for 30 days. Past that, Clarity keeps 1% of your recordings or 10 recordings per day, whichever is higher up to 13 months.
For instance, if you had seven sessions on your page on one day 13 months ago, you would see all seven in the recordings experience. However, a month from now, none of them would be visible. Similarly, if you had 2,000 sessions on your page 13 months ago, you would see 20 recordings for that day.
Important
Clarity retains recordings for 30 days from the time of recording. However, Favorite recordings are retained up to 13 months.
Your recordings dashboard is conveniently split into three sections for easy navigation.
Tip
Check Sneaker Wars Case Study to understand how Recordings help increase listings and purchases.
For more answers, refer to Session Recordings FAQ.
Training
Module
Analyze insights with Microsoft Clarity - Training
Interact with Microsoft Clarity dashboards, heatmaps, and recordings to optimize your website's performance.