Get usage telemetry on Copilot extensions as an ISV

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users, automatically - Oct 2024

Business value

Providing developers with a way to collect telemetry data on customer usage of their extensions to Copilot empowers them to understand the adoption, success, and safety of the extensions. Telemetry makes it easier and more effective for developers to gather this data and make timely adjustments.

Feature details

Prior to this release wave, if a method in a system module was instrumented with telemetry, any call from AL to the method wouldn’t be sent as a telemetry event to the app publisher’s telemetry pipeline.

This condition has now changed. A telemetry event from the system module (as long as Scope == All) is sent to the Application Insights resource defined in the app.json manifest of the calling app/extension. This capability is particularly beneficial for the Copilot system module.

About security, privacy, and AI

Copilot is built on Microsoft's comprehensive approach to enterprise security, privacy, compliance, and responsible AI. Our philosophy is that your data is your data: customer data in Business Central is not used to train AI models.

Read the FAQ for Copilot data security and privacy for Dynamics 365 and Power Platform.

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