Align responsibilities across teams
Article 02/28/2023
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Learn to align responsibilities across teams. Align responsibilities by developing a cross-team matrix that identifies responsible, accountable, consulted, and informed (RACI) parties. This article provides an example RACI matrix for the organizational structures described in the Establish team structures article:
To track organizational structure decisions over time, download and modify the RACI template .
The examples in this article specify these RACI constructs:
The one team that is accountable for a function.
The teams that are responsible for the outcomes.
The teams that should be consulted during planning.
The teams that should be informed when work is completed.
The last row of each table (except the first) contains a link to the most-aligned cloud capability for additional information.
Cloud adoption team only
Team
Solution delivery
Business alignment
Change management
Solution operations
Governance
Platform maturity
Platform operations
Platform automation
Cloud adoption team
Accountable
Accountable
Accountable
Accountable
Accountable
Accountable
Accountable
Accountable
Best practice: Minimum viable product (MVP)
Central IT team
Team
Solution delivery
Business alignment
Change management
Solution operations
Governance
Platform maturity
Platform operations
Platform automation
Cloud adoption team
Accountable
Accountable
Responsible
Responsible
Informed
Informed
Informed
Informed
Cloud governance team
Consulted
Informed
Informed
Informed
Accountable
Consulted
Responsible
Informed
Central IT team
Consulted
Informed
Accountable
Accountable
Responsible
Accountable
Accountable
Accountable
Aligned cloud capability
Cloud adoption Cloud strategy Cloud strategy Cloud operations Cloud governance Central IT team Central IT team Central IT team
Strategic alignment
Operational alignment
Team
Solution delivery
Business alignment
Change management
Solution operations
Governance
Platform maturity
Platform operations
Platform automation
Cloud strategy team
Consulted
Accountable
Accountable
Consulted
Consulted
Informed
Informed
Informed
Cloud adoption team
Accountable
Consulted
Responsible
Consulted
Informed
Informed
Informed
Informed
Cloud operations team
Consulted
Consulted
Responsible
Accountable
Consulted
Informed
Accountable
Consulted
CCoE model RACI
Consulted
Informed
Informed
Informed
Accountable
Accountable
Responsible
Accountable
Aligned cloud capability
Cloud adoption Cloud strategy Cloud strategy Cloud operations CCoE and cloud governance CCoE and cloud platform CCoE and cloud platform CCoE and cloud automation
Cloud center of excellence (CCoE)
Team
Solution delivery
Business alignment
Change management
Solution operations
Governance
Platform maturity
Platform operations
Platform automation
Cloud strategy team
Consulted
Accountable
Accountable
Consulted
Consulted
Informed
Informed
Informed
Cloud adoption team
Accountable
Consulted
Responsible
Consulted
Informed
Informed
Informed
Informed
Cloud operations team
Consulted
Consulted
Responsible
Accountable
Consulted
Informed
Accountable
Consulted
Cloud governance team
Consulted
Informed
Informed
Consulted
Accountable
Consulted
Responsible
Informed
Cloud platform team
Consulted
Informed
Informed
Consulted
Consulted
Accountable
Responsible
Responsible
Cloud automation team
Consulted
Informed
Informed
Informed
Consulted
Responsible
Responsible
Accountable
Aligned cloud capability
Cloud adoption Cloud strategy Cloud strategy Cloud operations CCoE and cloud governance CCoE and cloud platform CCoE and cloud platform CCoE and cloud automation
Next steps
To track decisions about organization structure over time, download and modify the RACI template. Copy and modify the most closely aligned sample from the RACI matrices in this article.