OneDrive
A Microsoft file hosting and synchronization service.
809 questions
1 answer
How download csv file from personal onedrive without it has been automatically converted in xlsx format
When I try to donwload a csv file from personal OneDrive it is converted to xlsx format. Also mapping oneDrive to local folder the file is seen locally as xlsx, but it is csv if the viewed online.
asked 2024-04-07T07:19:02.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
capodic
0
Reputation points
answered 2024-04-08T01:19:34.91+00:00
Emi Zhang-MSFT
21,856
Reputation points Microsoft Vendor
0 answers
How to fix: Correlation Id: 217ee08a-1001-46ed-9ccc-02cf2cc07e19 Timestamp: 2024-02-18T16:33:43.000Z DPTI: ed0e2074ce1e3df5894084e765a7027904693848f3079cd811d2c58fc909e300 Error Tag: 657rx Error Code: 2148073494
How to fix this in my account? If I remove my account and add it again, will the file that have not been synchronize in my computer will be gone? If so, how to fix it? Correlation Id: 217ee08a-1001-46ed-9ccc-02cf2cc07e19 Timestamp:…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,072 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
809 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,121 questions
asked 2024-02-18T16:40:24.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 36%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECI%3C/text%3E%3C/svg%3E)
cyntia.ivanka2203
0
Reputation points
commented 2024-04-06T15:59:15.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Gary Olson
0
Reputation points
1 answer
why can't I access my files in OneDrive?
Sometimes I try to open a file from my OneDrive and it says the server is down or the file is not available. I need access to all my files 24/7. Please help.
asked 2023-07-08T18:52:54.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 40%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Louis Blais
5
Reputation points
commented 2024-04-06T08:40:11.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 16%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ri37
0
Reputation points
0 answers
AIP classification not applying when sending/sharing thought file explorer
Hi, We have AIP labelling configure when we send emails which works fine on windows 10 but when we upgrade to windows 11 or build new windows 11 AIP classification is not applying when sharing file from file explorer. In windows 11 when you click on…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 4%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
asked 2024-03-29T09:35:59.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Silvia M
0
Reputation points
commented 2024-04-05T06:11:49.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 17%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYJ%3C/text%3E%3C/svg%3E)
Yanli Jiang - MSFT
21,446
Reputation points Microsoft Vendor
1 answer
Onedrive Silent Configuration Expectation and Troubleshooting
I'm using OneDrive for Business and the Sync app (latest and on production ring) on Windows 10 22H2 Enterprise machines. They are all HAADJ (Hybird AzureAD Joined). As part of our Pilot group users have been giving us feedback on their experience and one…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 37%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
OneDrive External Sharing Report/Restriction
Hey there, we are searching for a way to either audit external sharing through onedrive or to restrict it. As of now external sharing through onedrive is deactivated in our tenant. Restriction: If possible we would like to make it harder for users to…
asked 2024-03-28T13:57:40.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES4%3C/text%3E%3C/svg%3E)
SolderMetal-4533
20
Reputation points
accepted 2024-04-04T08:58:51.1033333+00:00
SolderMetal-4533
20
Reputation points
2 answers
App is not connecting me to the Cloud
Hello Please I need your help on this issue. A user is using a Laptop, when she is trying to access files of her organization's One Drive documents from the laptop's File Explorer and try to Cut and copy files from, File explorer, it doesn't cut and…
asked 2024-03-26T18:56:56.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 76%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI8%3C/text%3E%3C/svg%3E)
IniobongNkanga-8038
246
Reputation points
commented 2024-04-02T08:26:37.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jiajing Hua-MFST
4,675
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
How to fix OneDrive sign-in error, error code-CAA50021
Dear all, One of my employee is trying to login to OneDrive on an VM with Windows server OS and when sign in getting an error with error code - CAA50021. Attaching a snapshot of the same here with
asked 2024-03-05T04:05:35.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gokul R Dev
326
Reputation points
edited the question 2024-04-02T05:35:32.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 82%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Ling Zhou_MSFT
13,105
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
OneDrive: We couldn't add a shortcut to AP because this folder is already in your shortcut to Accounting
As the title shows, when I tried to take a shortcut to the folder AP, the error popped up, and I found that under the folder 'Accounting', there was another folder named 'AP', the structure was like : AP(which I hope to take a…
asked 2024-03-08T00:27:13.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 63%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
Cindy Zhang
20
Reputation points
edited the question 2024-04-02T05:34:59.27+00:00
Ling Zhou_MSFT
13,105
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Onedrive storage not changing once deleting files
Hi all, I have users who are deleting files which are large and the space in the left corner or admin centre are not changing? Any ideas?
asked 2024-03-08T12:08:36.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 92%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aran Billen
516
Reputation points
edited the question 2024-04-02T05:33:21.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 51%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Emily Du-MSFT
41,786
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Hold on deletion of folders
Hi all, About a week a go I removed / disabled onedrive retention for onedrive sites on Data lifecycle management I even used policy look up to see what i had enabled
asked 2024-03-08T12:18:44.14+00:00
Aran Billen
516
Reputation points
edited the question 2024-04-02T05:33:04.08+00:00
Emily Du-MSFT
41,786
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Disk Partitioning
Hello everybody, So currently I've been working with my office laptop. It is already synced to my office OneDrive and because of so some files are filling my main C: disk drive. Currently, I only have so little storage on my C: drive and I am having…
asked 2024-03-14T03:30:51.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Pieter Chandra
20
Reputation points
edited the question 2024-04-02T05:32:29.0733333+00:00
Emily Du-MSFT
41,786
Reputation points Microsoft Vendor
5 answers
How to remove WindowsBackupClient.exe?
The new Windows backup tool is working in the background and nothing can stop this app. This service was implemented with Windows 10 September LCU (KB5030211). I tried to block the app from running through the Firewall, Local Security Policy and Local…
asked 2023-09-15T00:51:06.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2024-04-02T04:17:16.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 79%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
triste lune
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Can not sign in to my outlook and onedrive desktop app using business account
Hello, I can't sign in using my business account in the OneDrive and Outlook desktop apps. I have been using these accounts with my personal one for quite some time. I made sure that I was using the correct credentials when asked for a password, but they…
asked 2024-03-20T07:04:36.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 43%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Makhbool Projem
20
Reputation points
edited the question 2024-04-02T03:00:28.2866667+00:00
Yanli Jiang - MSFT
21,446
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
since Windows Feature Update 23H2, I no longer see check marks in my OneDrive folder on my PC
Hello Support why since Windows Feature Update 23H2, do I no longer see check marks in my OneDrive folder on my PC? For example: I used to have status indications like in the below before 23H2 So what happened and why? How do I get these status…
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
4,747 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
809 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,164 questions
asked 2024-03-31T20:43:33.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 90%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
skeefiez11
25
Reputation points
commented 2024-04-01T12:30:02.08+00:00
skeefiez11
25
Reputation points
0 answers
App is not connecting me to the Cloud
Hello Please I need your help on this issue. A user is using a Laptop, when she is trying to access files of her organization's One Drive documents from the laptop's File Explorer and try to Cut and copy files from, File explorer, it doesn't cut and…
Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
4,747 questions
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
809 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,121 questions
asked 2024-04-01T08:06:36.0233333+00:00
IniobongNkanga-8038
246
Reputation points
asked 2024-04-01T08:06:36.0233333+00:00
IniobongNkanga-8038
246
Reputation points
1 answer
One of the answers was accepted by the question author.
How to edit, default automated messages about OneDrive retention to users
Currently, when a user account is marked for deletion, access to their OneDrive is provided to their manager for X days. The manager receives an automated message instructing them how to access the terminated user's OneDrive. Can you edit the template…
asked 2024-03-20T20:25:32.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 24%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sy
20
Reputation points
edited the question 2024-04-01T07:17:39.4433333+00:00
Yanli Jiang - MSFT
21,446
Reputation points Microsoft Vendor
1 answer
One of the answers was accepted by the question author.
Apply a Drive Letter to OneDrive Folder
Hi, This is the Scenario: Company is moving away from Home folders on Windows file server to each user having a Home folder in business OneDrive. A portion of the company needs to save files back to their desktop via a drive letter as this is what the…
asked 2024-03-27T18:46:18.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 70%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vince DiNenna
20
Reputation points
edited the question 2024-04-01T07:14:05.25+00:00
Yanli Jiang - MSFT
21,446
Reputation points Microsoft Vendor
1 answer
Office app files (ppt, word, excel) are not opening from OneDrive, but can from Personal Vault
I have updated to Office LTSE 2021 and cannot open any files from my OneDrive, but I can from my Personal Vault or on my Desktop/local HD When I click to open the small popup box appears and then disappears. The popup box reads 'Starting Microsoft Excel'…
asked 2024-03-31T03:38:29.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 23%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Evangelos Kloufetos
0
Reputation points
answered 2024-04-01T02:27:17.9+00:00
Emi Zhang-MSFT
21,856
Reputation points Microsoft Vendor