Work order creation can be a lengthy process with many required fields. A copilot helps fill in work order information to save service managers time and effort.
Feature details
Frontline workers and managers can create, view, and manage work orders within Microsoft 365 applications, including Microsoft Outlook by harnessing the power of generative AI to deliver accelerated work order creation.
With this feature, you can accelerate the work order creation with Copilot in Outlook. The AI-based copilot can assist with extracting relevant details from emails and filling in data to the work order form based on the text in the email thread.
Geographic areas
This feature will be released into the following Microsoft Azure geographic areas:
Demonstrate how to configure a Microsoft Dynamics 365 for Field Service implementation to maximize tools and features available while managing a mobile work force.