Extend emergency calling to Canada


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts - - Mar 2024

Business value

The ability to use emergency calling services, also known as E911, is a critical feature to ensure business compliance.

Feature details

In 2023 release wave 2, the support for emergency calling E911 for direct offer numbers in Canada will be available. An option to send a notification email to an admin or the front desk when the emergency call is made will also be available.